He is always so nice & helpful.
Answers my questions.
11/9/2019
Chris G. VERIFIED CUSTOMER
Great communication, friendly service.
11/9/2019
Mark F. VERIFIED CUSTOMER
Thank you Tom you’re the best. ????
11/9/2019
Erik C. VERIFIED CUSTOMER
Best repair experience I have ever had at a dealership.
11/9/2019
William S. VERIFIED CUSTOMER
Tom treats all like a valued customer!
11/9/2019
Timothy B. VERIFIED CUSTOMER
Outstanding service every time.
11/9/2019
Kent S. VERIFIED CUSTOMER
Tom always goes out of his way to explain everything and accommodate me while I’m there.
11/8/2019
Hans G. VERIFIED CUSTOMER
I have known Tom for many years. When we first met he worked in sales; Ihave bought several vehicles from him at Sellers Sexton and he was always straightforward with me. He conducts himself in the same manner as a service writer and I appreciate that.
11/7/2019
Ambrosia F. VERIFIED CUSTOMER
My car has had a major engine issue 3 times in the past month, and has been taken for repair 3 times in that same month timespan. I paid for the car in cash over 8k and either it keeps breaking down, or mechanics have overlooked some major issues a few times. I feel like my car is going to break down again, which makes me weary to even drive it and makes the whole experience bad for me. And I feel like I completely wasted my money (that was from my mother's inheritance) on a car that has so many issues.
11/7/2019
Carol C. VERIFIED CUSTOMER
Service was quick and good.
11/7/2019
Charles P. VERIFIED CUSTOMER
Very nice and caring man to deal with in person or on the phone.
11/6/2019
Kristen V. VERIFIED CUSTOMER
Very helpful and kind, he kept in communication with me at all times and was able to get me a rental as soon as possible so I could continue my everyday activities.
11/6/2019
Deborah L. VERIFIED CUSTOMER
Sellers Sexton is the absolute best! We love working with Alex, and he and everyone at the dealership are wonderful to work with. We will give you our business as long as we are in the area. Thank you for a great experience and our fabulous car!
Deborah L
11/6/2019
Derrick F. VERIFIED CUSTOMER
Great service
11/5/2019
Norman M. VERIFIED CUSTOMER
Tom Julian did an outstanding job and I believe he went above and beyond what he had to do. However, Sellers Sexton did not perform their responsibility to me as a customer. They apparently did not process my paperwork properly and then started blaming each other for not doing it correctly, which then delayed the service I needed for at least about a month. This reminds me of my treatment at Sellers-Sexton in 2015, I went there to trade in a 2014 Ford Escape 2 wheel drive, for a 2015 4 wheel drive, when I questioned the salesman about his offer on my trade in he told me that was all the boss would give, take it or leave it, I left it and went and bought a Jeep. I did not learn from that I guess and mistakenly went back to them for a used escape and paid for it again.
11/3/2019
Norman M. VERIFIED CUSTOMER
Tom Julian did an outstanding job and I believe he went above and beyond what he had to do. However, Sellers Sexton did not perform their responsibility to me as a customer. They apparently did not process my paperwork properly and then started blaming each other for not doing it correctly, which then delayed the service I needed for at least about a month. This reminds me of my treatment at Sellers-Sexton in 2015, I went there to trade in a 2014 Ford Escape 2 wheel drive, for a 2015 4 wheel drive, when I questioned the salesman about his offer on my trade in he told me that was all the boss would give, take it or leave it, I left it and went and bought a Jeep. I did not learn from that I guess and mistakenly went back to them for a used escape and paid for it again.
11/3/2019
Russell H. VERIFIED CUSTOMER
James did an excellent job of setting up the appointment and ensuring everything was completed to my satisfaction
11/2/2019
Gina M. VERIFIED CUSTOMER
My engine light was coming on. I called Seller Sexton and spoke to Thomas Julian and I decided to have my 2014 Mustang towed in and have it fixed with Ford. Thomas was so polite and helpful, he called me and texted me on the progress of my Mustang. When my vehicle was ready he offered for the Ford Shuttle to pick me up. I was very pleased with Thomas.
I used to have all my oil changes done there but unfortunately I will be going elsewhere for that service as the price increase went up 20.00 other then that I’m satisfied with the service’s I have received.
11/1/2019
Demitri H. VERIFIED CUSTOMER
Service was great and timely.
11/1/2019
Justin E. VERIFIED CUSTOMER
Labor definitely pricey, but not atypical of a dealership. Customer service was great and didn't try to up sell anything. Appreciate the in-depth assessment of the vehicle add well as the car wash. High probability of me returning if I don't have time to perform maintenance myself, especially in a "time crunch".