They forgot an area but when I went back in the next day they immediately addressed the situation and corrected it.
9/3/2022
Gabriel G. VERIFIED CUSTOMER
Great customer service and very knowledgeable.
9/3/2022
Clara G. VERIFIED CUSTOMER
Tom was completely professional and friendly. He explained the process every step of the way!
9/2/2022
Michael N. VERIFIED CUSTOMER
Good man, very competent professional that repaired my truck…Thanks!
9/2/2022
Alicia A. VERIFIED CUSTOMER
Tom Jullian is what I remember customer service to be. Always a smile and a "hey how ya doing". He just gives that warm fuzzy feeling that puts at ease know he will make sure the vehicle is taken care of. Not just your business but the world needs more like him. "Go Route 66"
9/2/2022
Rhea-Anne M. VERIFIED CUSTOMER
Courteous service.
9/2/2022
Hans V. VERIFIED CUSTOMER
Tom made us felt at home, took care of all our needs while the Truck was being diagnosed. Since we are from out of town. He pulled a mechanic off another job to find out what was going on. I recommend the dealership Ed Morse Ford if you want to be treated like family! Thanks Tom and Chris (Service manager)! Where I can say something as well
9/2/2022
Angela C. VERIFIED CUSTOMER
Service is always great. My questions are always answered. My Explorer was purchased from them and I will continue to get it serviced there.
9/2/2022
Ronnie M. VERIFIED CUSTOMER
Most excellent service as always. I truly trust my vehicle at this dealership and all staff. They make it right with confidence.
9/2/2022
Lynn M. VERIFIED CUSTOMER
They did a wonderful job! I am very pleased! Thank you!
9/2/2022
Joe B. VERIFIED CUSTOMER
Good service!
9/2/2022
Emanuel S. VERIFIED CUSTOMER
Very polite, took care of my concern very quick!!
9/2/2022
Allen W. VERIFIED CUSTOMER
Thomas does a great job taking care of my Ram like it's his own vehicle
9/1/2022
Jacob S. VERIFIED CUSTOMER
Lee was extremely helpful/ knowledgeable and kept me in the loop all day i don’t know who the tech was who worked on my truck but they got a nice size list completed in a day and I’m overall very happy with my experience!
9/1/2022
James R. VERIFIED CUSTOMER
Tom always makes sure that any type of service that I have performed at Ed Morse is competed timely and he is very precise in his explanation of what services are done. The entire service department is committed to making sure that what I want done is complete and have future recommendations on service and repairs that my vehicles ma need.
8/31/2022
Wayne D. VERIFIED CUSTOMER
I was completely satisfied as always thank you for taking care of me
8/31/2022
Kevin S. VERIFIED CUSTOMER
Thomas Julian at Ed Morse Ford was very professional and friendly. He kept me in the loop without an issue and addressed my concerns/problems. I will be taking both my truck and my wife’s vehicle to this location moving forward. Very pleased!