My vehicle was running when I went to get in - I have no idea for how long. Also the strap of the netted organizer had been ripped off - I used it before dropping it off. Just wish I had been told. The vehicle itself looks great and the customer service was very good.
5/13/2022
Shirley M. VERIFIED CUSTOMER
Tom kept me updated on my truck. I appreciate that.
5/13/2022
Michael W. VERIFIED CUSTOMER
Thank you for your help.
5/12/2022
Todd J. VERIFIED CUSTOMER
Good experience. Tom is friendly, knowledgeable and professional.
5/11/2022
Lawrence C. VERIFIED CUSTOMER
He addressed each one of my requests and I am very satisfied
With his assistance.
5/11/2022
Rebecca D. VERIFIED CUSTOMER
Absolutely James is always extremely helpful and professional
5/11/2022
Michael T. VERIFIED CUSTOMER
I’ve always had a good experience with any of the Service department staff
5/11/2022
Adam S. VERIFIED CUSTOMER
Tom Julian is always helpful! Goes above & beyond to get problems & issues solved, He’s a class act. I’ll keep purchasing trucks due to people like him.
5/10/2022
Joshua C. VERIFIED CUSTOMER
Our poor vehicle has been in a few collision accidents and each mechanic it has been to has missed one thing or another that needed to be fixed. Ford not only fixed what was missing they also found something else that was missed. They fixed it and now my car runs better than ever! Thank you so much for taking care of my vehicle.
5/9/2022
Larry W. VERIFIED CUSTOMER
Love the flexibility of texting to stay in contact.
5/8/2022
Thomas N. VERIFIED CUSTOMER
Thank you. Nice meeting you Tom.
5/7/2022
Angie B. VERIFIED CUSTOMER
Stanley at the ford dealership did a PHENOMENAL job detailing my car. My husband and I both were very impressed with the work. I’ll definitely recommend Stanley to anyone needing detailing. Thank you Stanley!!!
5/7/2022
Dennis E. VERIFIED CUSTOMER
Easy and great service
5/7/2022
Michael M. VERIFIED CUSTOMER
Great service. Very pleased.
5/6/2022
George G. VERIFIED CUSTOMER
Bring back customer shuttle service
5/6/2022
Mark J. VERIFIED CUSTOMER
Excellent service department!
5/5/2022
Elizabeth N. VERIFIED CUSTOMER
Wonderful service. Great job. Also thankful that Zach Barlow was so kind to come get my car in Rolla & take dive it to St Robert & back to Rolla. Also appreciated the car wash and taking such good care of my car. The service department and staff should be commended for their service. Thank you, you are so appreciated. Libby Niles
5/5/2022
Wacey D. VERIFIED CUSTOMER
He conducted himself like a true professional.
5/5/2022
Bridgette W. VERIFIED CUSTOMER
Always helpful!!
5/5/2022
Mary J. VERIFIED CUSTOMER
Very satisfied with Lee’s help. I’ve known Lee for years he’s always very pleasant and helpful. I have been dealing with Ford since the seventies. Bill Sellers sold us our first car.