You had my car for 22 days..thats just beyond my beliefsof any car repair.you told me that a part of my service was under ford fac warrenty then charged me over two hundred dollars for it.im not happy.and this is the second car i have bought from you.
8/15/2018
ROBERT W. VERIFIED CUSTOMER
All around great service from beginning to end.
8/14/2018
Tamie K. VERIFIED CUSTOMER
Tiffani and Dade did a wonderful job taking care of me, as well as Diana and the new young lady at the cashier. My car is running beautifully.
8/11/2018
David M. VERIFIED CUSTOMER
Very nice clean up smelled lemons lol my grandson said
8/11/2018
Jenny P. VERIFIED CUSTOMER
Very friendly and helpful. Fast service
8/9/2018
REBECCA B. VERIFIED CUSTOMER
Dade is a great service rep!
8/5/2018
DENISE D. VERIFIED CUSTOMER
Always a Great enthusiastic crew in the Service Department. Very fun, energetic & knowledgeable. I love waiting in the waiting room, viewing the newer cars on the showcase and watching tv & eating the old kettle popcorn. ????
8/4/2018
MARILYN S. VERIFIED CUSTOMER
Ok
8/4/2018
WILLIAM T. VERIFIED CUSTOMER
We appreciate the the courtesy and help that was given to us by your employees and especially Dade. Thanks, Bill Tourville.
8/4/2018
MYRA J. VERIFIED CUSTOMER
I had a auto butler & oil change scheduled for Wednesday. I told the call center person I needed To speak with Someone from auto butler on Tuesday. He insisted he can schedule both. got there, no auto butler appt, only oil change. Could not fit me in for auto butler until Monday, I took time off from work. This is the 3rd service mishap in 3 years- customer service going down. MYRA J
8/3/2018
DAVID G. VERIFIED CUSTOMER
Well done! Fast, courteous, excellent follow up.
8/3/2018
NANCY F. VERIFIED CUSTOMER
When I came in on Tuesday to have new tires and a wheel alignment done they started and and got the wrong size tires so had to come back the next day when they had the right ones.
8/3/2018
JOHN T. VERIFIED CUSTOMER
Service was very good
8/3/2018
PATRICIA P. VERIFIED CUSTOMER
All the employees are excellent. They are also helpful explaining everything to me.
8/2/2018
Helen O. VERIFIED CUSTOMER
Personal service was great but when I checked my car it didn't look like they cleaned the backseat or back part of car.
8/2/2018
Gene K. VERIFIED CUSTOMER
Tiffani Tonnies, my service advisor is just the best.
She always has a smile and never fails to give you her undivided attention. She always takes the time to explain in detail the problem with my SUV and always seems to get the problems solved in a very timely manner. I always trust her opinions and recommendations. She's a keeper! Just hope she stays around for a long time.
8/1/2018
Allan S. VERIFIED CUSTOMER
The inside of the car looked awful. I know Autobutler is a paint protection program, but I could obviously tell a shop vac had been drug over part of my carpet. Some kind of spray was used because my passenger side had spots all over it. Looked like oil. For our business and what we paid for our vehicle, they could have made things look nicer. It just looked sloppily done. I’m having it detailed tomorrow and part of the work is to get the spots off. Very disappointed.
8/1/2018
WILLIAM H. VERIFIED CUSTOMER
Not happy at all
8/1/2018
MICHAEL W. VERIFIED CUSTOMER
very much so, live in Waterloo,we go the extra distance. Thanks
7/31/2018
TIMOTHY S. VERIFIED CUSTOMER
Great service. Will recommend to my family and friends.