I usually get my service done in Ofallon but switched to your belleville store for my husband's convenience. While the oil change was good, no extras were performed. The Ofallon service department usually washes my car, uses paper floor mats for protection, and sometimes vacuums/cleans the inside. I was just disappointed those extras weren't done. It made me miss the Ofallon service department.
Kim Miller
9/28/2018
Pat A. VERIFIED CUSTOMER
Appreciated how Tiffany listened and contacted me about getting a part elsewhere. Asking if I needed my vehicle at prescribed time or be willing to pick it up later. Thanks for the alert so I could make other plans and appreciate the great service I always get there!
9/28/2018
EMILY L. VERIFIED CUSTOMER
very friendly and helpful staff
l
9/27/2018
Phillip S. VERIFIED CUSTOMER
A job well done!
9/27/2018
William E. VERIFIED CUSTOMER
Quick Efficient Friendly
9/26/2018
Craig C. VERIFIED CUSTOMER
Absolutely Amazing !!!!!
9/25/2018
Misty S. VERIFIED CUSTOMER
My husband had to bring in the car with no notice. He was surprised that the job was completed within a couple of hours, since you had to go to another store for parts.
9/25/2018
Paul F. VERIFIED CUSTOMER
Auffenberg always knows what my vehicle needs are
9/25/2018
AMANDA S. VERIFIED CUSTOMER
Emanuel is the best, very friendly and explained what was most needed and what could wait for service to my 2015 Kia.
9/24/2018
John T. VERIFIED CUSTOMER
Always a pleasure to see the staff and know my SD is in good hands...Ford hands!!!
9/22/2018
Donna M. VERIFIED CUSTOMER
None
9/22/2018
BARB H. VERIFIED CUSTOMER
emmanuel was awesome n prompt w intake for my vehicle
9/21/2018
Glennon T. VERIFIED CUSTOMER
An excellent job
Done in a professional manor and on rome
9/21/2018
Thomas S. VERIFIED CUSTOMER
Great! Thanks
9/20/2018
CORY S. VERIFIED CUSTOMER
Very polite, and tremendous service will be back in the near future with any problems.
9/20/2018
Janet L. VERIFIED CUSTOMER
The music from showroom was blasting and the tv was blasting I had such a headache when I left! Service was great waiting was horrible.
9/19/2018
ANDREW K. VERIFIED CUSTOMER
You have a great team here at Auffenberg Ford Belleville. This is why I will never go to another Ford dealership even the OFallon location. You cannot beat the team you have here. Everyone from customer service, sales, mechanics and everyone in between.
9/18/2018
Thomas S. VERIFIED CUSTOMER
They are always kind and courteous! Very professional!