Very disappointed that there was no longer a shuttle service like there was when I first purchased the car.
5/31/2018
Connie S. VERIFIED CUSTOMER
Very pleased! Taken care of right away and was surprised to have my car washed and the inside swept! Thank you
5/30/2018
Trevor F. VERIFIED CUSTOMER
Excellent, prompt service!
5/28/2018
Keith K. VERIFIED CUSTOMER
Ryan was great and went above and beyond to help.
5/28/2018
Andy W. VERIFIED CUSTOMER
I had an appointment for oli change tire rotation and a car wash I paid for the extended warranty to have my truck taken care of and I must say this time I wasn’t satisfied with waiting 2 hours for my oil to be changed and not having my tires rotated and truck washed.
I was pressed for time so I had to go however I must say I wasn’t happy.
Sincerely
And Whitley
5/27/2018
Rogers T. VERIFIED CUSTOMER
Very satisfied with the service, thank you
5/27/2018
Laroche P. VERIFIED CUSTOMER
Thanks for the good work.
5/26/2018
Debra K. VERIFIED CUSTOMER
Fabulous service from the shuttle, office space to work and cleaning the car. Much appreciated. Nice to have Ford dealership that provides a high standard of service like I receive at the Volvo dealership when I have that car serviced.
5/26/2018
Brenda M. VERIFIED CUSTOMER
Great service as usual
5/26/2018
Quatonya C. VERIFIED CUSTOMER
Outstanding customer service!!
5/26/2018
Jennifer F. VERIFIED CUSTOMER
I truly enjoyed my experience at Auffenberg Ford. The guys at the customer service desk were very friendly. Ryan was extremely nice and did everything he could to help. I will definitely be back again for any car problems.
5/25/2018
Mark T. VERIFIED CUSTOMER
I loved how your crew squeezed me in on Wed morning. Unfortunately the fix didnt work, so I have to bring the car back again. A for effort & customer service, C- for quality of the work.
5/25/2018
Timothy R. VERIFIED CUSTOMER
Ryan and I had a miscommunication. My truck was running rough. They diagnosed the problem. I asked if it was the same problem as December. He said no, but the invoice listed the exact same work. I asked about that twice. When I called Ryan said bring it back and we’ll talk. I’m not inclined to trust your service any more, but I am confident that I will get a refund for the work.
Call me. Tim. ****-****-xxxx cell.
5/25/2018
Linda R. VERIFIED CUSTOMER
Friendly and timely service
5/24/2018
Maria M. VERIFIED CUSTOMER
The service took a lot longer than expected.
5/24/2018
Kevin S. VERIFIED CUSTOMER
Always do great work. Only issue I have is this is a rescheduled appt. scheduled one for 6:15 one evening. After taking off work early to get there was told they couldn’t do oil change after 6 pm.
5/24/2018
Mark C. VERIFIED CUSTOMER
Fastest the auto butler has ever been!
5/24/2018
Catrin W. VERIFIED CUSTOMER
Ryan was very friendly and courteous!
5/23/2018
Bruce D. VERIFIED CUSTOMER
The airbag was replaced, but the airbag light symbol is still on for my 2004 Ford Ranger.
5/23/2018
DIANNA P. VERIFIED CUSTOMER
The service department kept me completely in the loop every step of the process! You have a great team of professionals that treat everyone like VIP's! I couldnt be any happier than your team made me! It isnice to see service STILL matters!! Keep it up