Service manager was courteous knowledgeable and very friendly. Oil change tire rotation was completed in less than 1 hour. Superb service. Thank you!!
8/31/2018
WILLIE B. VERIFIED CUSTOMER
Tires are not connecting with control the air pressure is not right.
8/31/2018
BETTE E. VERIFIED CUSTOMER
I was treated well, I was comfortable while waiting for my call. Very satisfied.
8/31/2018
Jason S. VERIFIED CUSTOMER
Ok
8/31/2018
David S. VERIFIED CUSTOMER
Excellent service rational price
8/31/2018
ELAINE L. VERIFIED CUSTOMER
Great service. Friendly, professional crew. And my Kia is sparkling!
8/31/2018
CARLA J. VERIFIED CUSTOMER
Service and the service men are wonderful
8/31/2018
ROBERT L. VERIFIED CUSTOMER
Always a pleasure taking my car there. They took good care of my needs
8/31/2018
Barbara W. VERIFIED CUSTOMER
Service was more than I expected. The Service Consultant Josh Douglas was very efficient in explaining my car repairs and service.
8/30/2018
Lester S. VERIFIED CUSTOMER
Great service, great price
8/30/2018
Don R. VERIFIED CUSTOMER
Work under extended warranty. No cost to me!!
8/30/2018
Eileen S. VERIFIED CUSTOMER
Very professional
8/30/2018
TIFFANY B. VERIFIED CUSTOMER
By the list of things I am given when I have my car serviced you would think I drive a old piece of junk. I have owned my car since November with 32,000 miles on it & every time I’m ther I’m told of everything that needs done. So far I’m up to around $900 of things. This tells me one of two things 1. You’re trying to scam people that would normally say just do it to get money. Luckily I know several mechanics & have checked in to everything on the list or 2. The service department sees a Kia as a piece of junk. Also, if your service department is checking my brake fluid in the red and let me drive out of there that tells me you don’t care for your customer. I will continue to bring my car to Auffenberg until my free oil changes are done even with the harassment to have stuff done every time I’m there and then I will find another Kia dealer to take it to. One that cares for the customer and does not try to rip them off. I’ve bought several new cars & put alot of miles on them and I always take care of my vehicles NEVER HAVE I HAD THIS HAPPEN BEFORE!!! I do suggest you look at the owners manuals to see how often the regular maintenance needs to be done. I did & it sure doesn’t match your recommendations!
8/30/2018
KENNETH W. VERIFIED CUSTOMER
As always the service personnel was excellent always able to answer any questions that I have about keeping my KIA FORTE running strong. Keep up the good work.