I didn't receive a text once my vehicle was done. I called after 2 hours time and it was ready.
7/25/2018
Teresa H. VERIFIED CUSTOMER
Would be better if they don’t mess with my radio station. Don’t know why they changed it. Don’t feel it wasnt necessary and don’t like rap type music !!!!
7/25/2018
REBECCA H. VERIFIED CUSTOMER
Very considerate. Kept me informed at all times.
7/25/2018
Daniel S. VERIFIED CUSTOMER
Kenny was awesome. He took very good care of me and had everything ready to go for me when I arrived. Rental car was ready to go and it was great experience. Any questions I had Kenny answered them and made my experience with kia great. Kenny is a tremendous asset to your company and I hope auffenberg Kia of ofallon IL relizes that.
7/24/2018
Kelly C. VERIFIED CUSTOMER
Inside windows are smudgy bugs on front bumper still. There was not an excessive amount on it. And now my side view mirror is sticking down
7/23/2018
Jane S. VERIFIED CUSTOMER
I was not in complete understanding about my warranty plan and what was covered. When I told the advisor that I didn't understand, he literally repeated exactly what he had already said, as if I simply hadn't heard him. I indicated that I still didn't understand, and he repeated it again. I left feeling upset and confused.
7/23/2018
Jill K. VERIFIED CUSTOMER
Service department did a great job!
7/22/2018
BRAD F. VERIFIED CUSTOMER
I wasn't contacted when my vehicle was finished. Had to Uber there twice. Still have wires hanging down in driver's seat. Was hung up on when I called to report it. Unsatisfied! Would like to see a reply.
7/22/2018
ROBERT B. VERIFIED CUSTOMER
Completed the work in a timely manner
7/22/2018
Talia H. VERIFIED CUSTOMER
I took it in the second time first time was told nothing was wrong then this time i was told the battery , so i went and got a brand new battery , now my lights are still strobing like it has been the whole time and i keep getting told nothing is wrong ,but there has to be or my car would not be acting this way . I got the new battery because i was told this time that it was the battery . Im shelling out all this money for the car not to be fixed . So no i am not happy at all , and then i bought the car from a kia company with a ford battery in it Which i have a kia soul .
7/21/2018
Mazella A. VERIFIED CUSTOMER
Job well done
7/21/2018
JAMYA G. VERIFIED CUSTOMER
Josh and Kenny did an awesome job with keeping me updated on my service..
7/21/2018
Charlotte W. VERIFIED CUSTOMER
They were very courteous and helpful. He even asked me if I would like my car washed.
7/20/2018
Carol C. VERIFIED CUSTOMER
So far I have had nothing but pure satisfaction with friendly service. Thank you
7/20/2018
Jessica L. VERIFIED CUSTOMER
Fast service, very polite employees. Thanks!
7/20/2018
JOHN B. VERIFIED CUSTOMER
Always so friendly and helpful.
7/20/2018
DESTINY C. VERIFIED CUSTOMER
Jason was a great service rep answered alot my questions.the rest of the service team took great care of my car and i didnt have to wait long at all. Very impressive and thinking of buying a package
7/19/2018
BRANDON A. VERIFIED CUSTOMER
Always extremely pleased with the exceptional service I receive.
7/19/2018
Almas N. VERIFIED CUSTOMER
Kenny was excellent in helping on serving my car hi
7/18/2018
JAMES J. VERIFIED CUSTOMER
Thanks to Josh and Kenny for going the extra mile to get me back in the road without having to rent a car and for being prompt and efficient responding to my insurance co. with the documentation they needed. I was COMPLETELY satisfied with the service and the repair.