Auffenberg Chrysler Dodge Jeep Ram Auto Repair Service

Rob was wonderful to work with!

Always have great service!!!

The van is now shifting very rough and jerks.

Communication was lacking. Multiple attempts were made to get an update resulting in leaving messages on voicemail with no return calls. I had to call and select office personnel in order to speak to a person.

I was very pleased

Doug was fantastic to work with! Top notch service from your team.

Do y'all give Military discount?

I truly pleased with the service department. Don was very knowledgeable and professional which is rare in today's customer service industry. Will be using your dealership for any future maintenance or repairs on my 300.

Appointment went as scheduled, work was completed in time frame as per stated when appointment was made. Doug was pleasant all went well !

You addressed my concerns and fixed my squeaky brake problem. I now will be good for awhile

I was scheduled to drop my car off on the 25th to get my oil changed and tires rotated. When I got there, they was able to get my car right in and get it done so I don’t have to come back the next day. This made my day!! I appreciate it very much!

Thanks for fixing my car and being in my budget !

Well first of all, I was at your dealership for 1 hour and 45 minutes waiting for a coolant flush on my vehicle. That seems excessive. When I was given the keys to me car, it was much, much dirtier than when I dropped it off. 2 miles had been put on my car. Apparently, in those two miles, the driver used my windshield wipers (for unknown reasons), and because I only have water in the reservoir and not wash fluid, my windshield was very streaky and the water used had water spotted on my hood and around the windows and down the sides of my fenders. Again...not sure why they were used to begin with. Finally, someone also wiped the front of my car with paper towel. I can tell because of the slight scratches and swirl marks that smeared the hand prints that were/had been there. Whoever worked on my car also failed to use the protective mat to cover the fenders, as there was greases/sweat/dirt smeared on the front side of my car as well. I’m amazed they would turn the car back to me in this condition. I understand a road test for many situations, but don’t see how one would be needed in this case....but even if it was, whoever drove it left it much dirtier than when I dropped it off. I know this because I am VERY particular about my car. I will need to try using some swirl mark remover to get the paper towel and hand print marks off my hood and fenders. NOT a good experience. At Oliver joseph, it’s farhter away, but they have a bay window where you can watch your vehicle being worked on. I probably need to go back to that option.

Very friendly service.

Everything and everyone was great, no complaints

Thank you Auffenburg for the outstanding service - Keep up the good work!

So friendly and helpful!

Great service department and Doug is a great advisor

Rob was great! Thank you!

Liked the fact that Doug supplied pick up and drop off service although other specialist said you didn't do that.