This was my first experience with Saratoga Honda service. Blown away by the attention, follow-up and resolution. The courtesy vehicle was great, too.
11/13/2020
Steve F. VERIFIED CUSTOMER
I always try to have her as my advisor. She is very nice and knowledgeable about my Ridgeline. I don't think she has ever steered me wrong.
11/13/2020
Randy H. VERIFIED CUSTOMER
I was initially told when I called that the part was in and would only take 5 minutes to install. When I arrived I was told it would probably take 30 to 45 minutes to get done.
I waited in the lounge for 1-1/2 hrs with no update provide.
When I went out to the service desk to ask what was going on I was told it was “just finished “
Disappointing
11/13/2020
Earl M. VERIFIED CUSTOMER
Warranty service was promptly handled.
11/13/2020
Dan M. VERIFIED CUSTOMER
On time. Greeted professionally, kept informed on the progress of the vehicle repairs while I waited and given pricing upfront. First time using Saratoga Honda for service and very glad I went there!
11/12/2020
Angela T. VERIFIED CUSTOMER
My service rep was very professional and informative about my vehicle. Service was completed in estimated time frame he told me also. Thank you
11/12/2020
Melissa J. VERIFIED CUSTOMER
Lisa, Olivia, Cody and Kate were all super helpful in getting my new snow tires put on my civic. Not to mention the guys who put them on and found a couple other things that needed some tlc. The crew got me down the street for dinner while I waited and dropped my car off to me at the restaurant when it was done. Excellent service from start to finish, as always!
Much thanks, Melissa J
11/12/2020
Richard M. VERIFIED CUSTOMER
Staff. Always helpful and very pleasant
11/12/2020
Heather G. VERIFIED CUSTOMER
Great service!! Highly recommend!!
11/12/2020
Kenneth G. VERIFIED CUSTOMER
In and out . Don’t get any better than that
11/12/2020
Michele G. VERIFIED CUSTOMER
Melissa was helpful, knowledgeable and respectful. She explained everything that the technician has listed and discussed options with me.
11/12/2020
Kwang S. VERIFIED CUSTOMER
Thank you for your good service.
My first experience at Saratoga Honda was pleasing.
11/12/2020
Steven D. VERIFIED CUSTOMER
Thomas did a great job
11/12/2020
Trudy B. VERIFIED CUSTOMER
Great service, as always!
11/11/2020
Nancy D. VERIFIED CUSTOMER
Great customer service experience!
11/11/2020
Yvonne M. VERIFIED CUSTOMER
Thanks for the service you provided me
11/11/2020
Traci H. VERIFIED CUSTOMER
What an amazing job! Excellent customer service!
11/11/2020
Susan M. VERIFIED CUSTOMER
Excellent service - very happy
11/11/2020
Sharon F. VERIFIED CUSTOMER
Always great service and professional and friendly staff.
11/11/2020
Patricia F. VERIFIED CUSTOMER
Everything was completed in the time promised.
Additional work was suggested and a convenient day and time was agreed upon for a return visit.