My visit was stress free! Everyone was very helpful, informative and caring. I am very happy with everything Honda
11/6/2020
Cheryl K. VERIFIED CUSTOMER
Nick was excellent and help solve issue, thank you Nick
11/5/2020
Krista F. VERIFIED CUSTOMER
What was lacking in customer service when I bought my car was made up for with my appointments at the service department. They were very timely and kept me very well updated
11/5/2020
Kathy H. VERIFIED CUSTOMER
Everything was great. I do wish my car had gotten a wash
11/5/2020
Lauren C. VERIFIED CUSTOMER
Shawn was wonderful. The service staff was not their normal prompt and helpful selves. I waited over 20 minutes after paying for my car, wasn’t washed which Shawn offered but I couldn’t wait longer. The person servicing my car left all of his Covid garbage in there and was sitting there for 2 minutes while I waited. It was honestly all very annoying. Shawn did his best but the rest of it was frustrating.
11/5/2020
Tea B. VERIFIED CUSTOMER
Melissa Grasso was very rude in her message delivery and even rolled her eyes. That’s the customer service at Saratoga Honda. There is no need to take customer response or preference personally and treat them poorly.
11/5/2020
Juliann W. VERIFIED CUSTOMER
Addressed my issue promptly, with great consideration. More staff could be better about keeping their masks on (my service staff were great though) - noticed a lot of other dangling masks in service area
11/5/2020
Edward C. VERIFIED CUSTOMER
Staff is always very helpful and helpful.
11/4/2020
Ellen B. VERIFIED CUSTOMER
Melissa was very professional and explained the service process for me very well. I’ll be back for new tires next week!
11/4/2020
James M. VERIFIED CUSTOMER
Shawn and Nick did a great job. I was disappointed with how the mechanic attempted to fix the hood alignment. The mechanic tried to hide the problem resulting in both sides of the hood not sealing properly. Very, very disappointed with this service.
11/4/2020
John F. VERIFIED CUSTOMER
Everything went smoothly, Was a bit disappointed that there were no snacks or anything to drink while waiting in the lobby ,but I did see that it was because of A politician, and nothing to do with your dealership.
11/4/2020
Betty S. VERIFIED CUSTOMER
Very happt
11/4/2020
Mary N. VERIFIED CUSTOMER
The staff are accommodating and friendly. I got my car back earlier than expected. Thank you
11/4/2020
Robert R. VERIFIED CUSTOMER
Awesome and all the girls are so pretty
11/4/2020
Neil R. VERIFIED CUSTOMER
went out of the way to make sure there was no problem with my car.
11/3/2020
Ross H. VERIFIED CUSTOMER
You guys were great! Really appreciate the prompt service and patience with me. Thanks again!
11/3/2020
Charles M. VERIFIED CUSTOMER
Mr. Hugg was courteous and thorough.
11/3/2020
Robert T. VERIFIED CUSTOMER
Lisa and all staff very courteous and conscientious to detail
Thank you very much
11/3/2020
Barbara H. VERIFIED CUSTOMER
Just fine!
11/3/2020
Nancy I. VERIFIED CUSTOMER
As usual, Brian and the service team exceeded my expectations. I appreciate Brian’s honesty.