Thanks to the young man who greeted me and the service agent. My former visits I was ignored but not today.
10/19/2020
Judith L. VERIFIED CUSTOMER
Greeted promptly, pleasant and on time.
10/19/2020
Catherine C. VERIFIED CUSTOMER
They were quick on the service, suggested what I needed to think about. Tires and best of all spent time fixing my phone connections.
10/19/2020
Patricia S. VERIFIED CUSTOMER
Very helpful.
10/19/2020
Diane S. VERIFIED CUSTOMER
Staff attended to and repaired my car problems quickly and without an appointment. As always, I am happy and satisfied with their care and concern for my auto and working around my day.
10/19/2020
Patrice M. VERIFIED CUSTOMER
Saratoga Honda was awesome when I drive in unannounced when a series of warning lights appeared on my dashboard. They quickly told me the electronic panel was malfunctioning. They ordered a new one and replaced it at no charge. Vickie was my service rep. and was great on coordinating my repair and getting me to work.
10/18/2020
Marcia C. VERIFIED CUSTOMER
The service was exceptional. My issue is with the waiting area. People took off their masks to eat. I wouldn't go to a restaurant so I didn't sign up for that exposure. I ended up sitting outside in the cold. If I have to return I plan on layering up as I do not feel safe in your waiting area.
10/18/2020
Karen S. VERIFIED CUSTOMER
Always a great experience!
10/18/2020
Katharine B. VERIFIED CUSTOMER
She was very nice and very knowledgeable!
10/17/2020
Patrick W. VERIFIED CUSTOMER
Thanks for understanding the frustration having to come back a third time. The complementary detailing was a nice touch.
10/17/2020
Michael L. VERIFIED CUSTOMER
Service from the moment I stepped into the service department until the moment I pulled out was an A+ experience
10/17/2020
Tara D. VERIFIED CUSTOMER
Everybody was really great my car drives really nice and tight now my only concern was there was a tall man in a aqua shirt that came in from the right through the glass doors the front part of the building to the service area where the desks were then he went through the door to that where the cars are part where the keys are in a box his mask had valves on it but he might as well not be wearing a mask because the mask with valves are dangerous all they do is expel his air out to everybody else so if he's sick he's going to make everyone else sick. They make it easier to breathe because they don't work right there for construction not for keeping people healthy. I don't think a lot of people know this.
10/17/2020
Robert S. VERIFIED CUSTOMER
Victoria provided excellent customer service. She kept me well informed of my vehicle's status during the service. When my vehicle was ready she explained everything the technician accomplished.
10/17/2020
William C. VERIFIED CUSTOMER
Brian is very attentive and helpful as well as very courteous
10/17/2020
Dan S. VERIFIED CUSTOMER
The staff treated me like family and the facility was the cleanest dealership I have ever visited
10/17/2020
Glenn P. VERIFIED CUSTOMER
Issue was addressed
10/16/2020
Betty S. VERIFIED CUSTOMER
Great service
10/16/2020
Lesley B. VERIFIED CUSTOMER
Best revive ever.
10/16/2020
Kelley C. VERIFIED CUSTOMER
We were unable to resolve an audio issue this time around but the service was awesome as usual.