I am always extremely happy with the service and the employees.
3/16/2019
Kim-Steve S. VERIFIED CUSTOMER
Don't need to chat. The team is always professional and on top of their game. I brought the car in for a battery issue and NYS inspection. The guy called and said there was no issue with the battery and the inspection was easy. When I arrived another rep took care of me and ran thru all the checks they did on the battery and car. She was thorough. However, when she brought the car around she informed me the oil was at 20% life..l It was clear this check was missed. She offered to do it there but I couldn't stay. However, she did give me a free oil change redemption. It was a missed opportunity and me and my wife will need to take time to bring it in again soon. Something that isn't easy as I travel allot and she works full time.
3/16/2019
Sonia P. VERIFIED CUSTOMER
Very friendly, thorough and efficient!! THANK YOU!!
3/16/2019
Stephen F. VERIFIED CUSTOMER
Saratoga Honda was able to get my vehicle in for service the day after I called. They completed the job within an hour while I waited. I’m very satisfied with my experience.
3/16/2019
Michael M. VERIFIED CUSTOMER
Kyle was my service advisor for my appointment this morning. We had front and rear brakes, transmission fluid, and an oil change. Kyle was a fantastic, he had great insight and with his advisement, we added on the transmission fluid change and the oil change, which was not part of the original break service today. Thank you for a great service and quality customer care! We will continue to bring our vehicle in and we plan on purchasing a new vehicle next year and we will be buying from Saratoga Honda. Thanks!
3/16/2019
Suzie Z. VERIFIED CUSTOMER
Wait to see a service advisor was pretty long considering there were 3 people on their computer not helping a customer.
Ryan was easy to work with and explained things clearly and yo the point.
3/16/2019
Maria C. VERIFIED CUSTOMER
Courteous, expedient service. Thank you.
3/16/2019
Marion D. VERIFIED CUSTOMER
Friendly and timely service.
3/16/2019
Mary T. VERIFIED CUSTOMER
Everything went well. Despite being half hour late, I was provided outstanding service. Thank you!
3/16/2019
Jared M. VERIFIED CUSTOMER
Last year I purchased a car from you, and less then a year later I have to pay thousands of dollars to get things fixed because they were not taken care of before I purchased the car. every time I come for a service, Jordan, is extremely rude and condescending when I ask any questions. I do not know if that’s just her personality or she is irritated but it is unacceptable.
3/16/2019
Michael T. VERIFIED CUSTOMER
Got a little huffy with me after i told him I was not paying the $115 for the filter changes.
3/16/2019
Heidi P. VERIFIED CUSTOMER
Na
3/16/2019
Montana N. VERIFIED CUSTOMER
Excellent help and staff communication will definitely return in the future
3/15/2019
Vilma S. VERIFIED CUSTOMER
I am always very satisfied with your service. Thank you.
Vilma S
3/15/2019
Diane S. VERIFIED CUSTOMER
Timely fashion and friendly service
3/15/2019
Braden R. VERIFIED CUSTOMER
Service was totally fine. Kyla was helpful. I wouldn’t say excellent, but there’s nothing o fix.
3/15/2019
Bruce C. VERIFIED CUSTOMER
Gary was very helpful. The mechanics had it ready early! Excellent service all the way around!
3/15/2019
Jim L. VERIFIED CUSTOMER
Yayyy Honda!!!
3/15/2019
Michael M. VERIFIED CUSTOMER
The gentleman who dealt with us in the morning could have been friendlier. May need customer service training.