Melissa Grasso was not only extremely knowledgeable in her field,she was oh so graciously understsnding,professional,compassionate and so very friendly.Her personality is refreshing and makes one feel important.She us a keeper,hang into her.Everyone in service including the Mechanics are outstanding.????
2/10/2019
Dawn R. VERIFIED CUSTOMER
I had a wonderful experience with your service department. Everyone was friendly, knowledgeable, and professional.
2/10/2019
Cody C. VERIFIED CUSTOMER
Melissa did a good job, the reason the experience was not excellent was because of the time it took for the work on my car (understand the shop was busy when I was there). About an hour extra over the expected time I was informed of, on top of it feeling a little pricey. I know the work completed at the dealer is good that’s why I decided to bring it there and Melissa was apologietic for the time it took to complete the work. Overall good experience just wouldn’t classify it as excellent.
2/10/2019
Christa C. VERIFIED CUSTOMER
Always a great experience!
2/10/2019
Karyn T. VERIFIED CUSTOMER
Jordan was awesome. I called very close to closing time but she said come in and I’ll wait for you. When I arrived the mechanic and Jordan were waiting for me and I was in and out in less than 20 minutes. That is exceptional service!!!!
2/10/2019
Kimberly F. VERIFIED CUSTOMER
They were all very friendly and helpful I came from a hour and a half away to get the service My son brought a new Honda CRV there last year and I was so impressed with all of their help that I bought my Honda here to be serviced
2/9/2019
Lilas R. VERIFIED CUSTOMER
She was very nice and perfect !
2/9/2019
Steven L. VERIFIED CUSTOMER
Very professional and efficient!
2/9/2019
Kelli P. VERIFIED CUSTOMER
I already said how I felt in the other survey.
2/9/2019
Julean A. VERIFIED CUSTOMER
Very satisfied with my service today!
2/9/2019
Ryan C. VERIFIED CUSTOMER
The best
As usual
2/9/2019
Diana B. VERIFIED CUSTOMER
Lisa was very helpful and accommodating! I appreciate the loaner car! The service is always excellent! Tony Carpenter is the best mechanic!! Thank you!
2/9/2019
Leisha W. VERIFIED CUSTOMER
Everyone was gracious and understood my concerns....addressed them and fixed them!
2/9/2019
Joan K. VERIFIED CUSTOMER
Tom was pleasant and Informative!
2/9/2019
John C. VERIFIED CUSTOMER
On time. Very friendly greeting me by name!!!! Excellent service.
2/9/2019
Christine M. VERIFIED CUSTOMER
I appreciated the loaner so I didn’t have to wait. Every thing else was great.
2/9/2019
Joanne F. VERIFIED CUSTOMER
Excellent service. Got right to my vehicle and fixed problem within short time. Happy customer
2/9/2019
Paul P. VERIFIED CUSTOMER
Always great
2/8/2019
Juliet S. VERIFIED CUSTOMER
Everyone at Saratoga Honda is amazing! Thank you for your services!