Everything was virtually perfect. I was able to schedule a service right away for my a used Lexus. Lexus wanted me to wait seven days. Lisa did a great job. The service took just about an hour as estimated. I was able to get some work done in the waiting area. Thank you
1/11/2019
Jerry C. VERIFIED CUSTOMER
Very happy with my service today I was in and out of there in about a half an hour
1/11/2019
Lawrence A. VERIFIED CUSTOMER
Great!
1/10/2019
Trudy G. VERIFIED CUSTOMER
Thank you
1/10/2019
Anita D. VERIFIED CUSTOMER
Recall notice was handled efficiently.
1/10/2019
Maria L. VERIFIED CUSTOMER
Very pleased with service. Thank you.
1/10/2019
William F. VERIFIED CUSTOMER
Tom Perillo was awesome at explaining all my services. Took great care of me. He brought my vehicle into the bay so I could get in and depart. My family has purchased a Pilot from Saratoga Honda. When it is time to purchase my next Honda I will choose Saratoga. Keep up the great work. Shout out to Nick also who at 715am got me in for the same day with a loaner. Thanks so much. Thank you for caring about your customers.
1/10/2019
Joann S. VERIFIED CUSTOMER
Melissa Grasso did a great job keeping me informed but the appointment was 2/12 hours long, when they said 11/2 hours. I was told it was because of an unexpected meeting??? I think my appointment should have been rescheduled on a better day for Saratoga Honda.
1/10/2019
Debra D. VERIFIED CUSTOMER
Fantastic as always
1/10/2019
Sharon H. VERIFIED CUSTOMER
Had an urgent brake problem suddenly and was serviced immediately. The prompt response is important for my self employment status. This and the quality workmanship keeps me a very satisfied customer. Thank you
1/10/2019
Geautano E. VERIFIED CUSTOMER
Everything was excellent appreciated courtesy and timely manner it was completed brian and staff were great Mr Esposito
1/9/2019
Ravichandra G. VERIFIED CUSTOMER
Good service
1/9/2019
Stephen H. VERIFIED CUSTOMER
I was never one to bring my car to the dealership for service.but doing business with you is so stress free.from the time I pull on til I leave. I have definitely become a loyal customer.after being treated horrible from another dealer. I have faith and trust in Saratoga Honda can't be happier than the way I have been treated.
1/9/2019
Robert D. VERIFIED CUSTOMER
I am very happy I decided to get my recall done while in Saratoga. After working with Jordan I will no longer be doing business with my previous dealership and plan to go to Saratoga from now on. Jordan especially impressed me after providing her business cards with her hours of operation so I can rest assured she will be there when I schedule service.
1/9/2019
Carol I. VERIFIED CUSTOMER
Always efficient, fast service!
1/9/2019
Connie C. VERIFIED CUSTOMER
Jordan is outstandind.best customer service representative. Honest prompt reliabilty,pleasant and listens.
1/9/2019
Wendy A. VERIFIED CUSTOMER
Gary was amazing today, very personable as well as professional. I have been very sad that Jeremy (and Heather before him, and Gus from way back!) had moved on but now I feel really happy again. Gary handled explaining to me some extra service needs and expenses really well so I did not have a heart attack. Really look forward to working with him in the future! You guys give the best customer service in the region. A rarity today. Thank you, Wendy A