After I left, the noise was not fixed. I called Gary and had to leave a message and I did not receive a call back. Not happy that I paid $150 and the problem is still there. And, poor customer service not to return call after I just left 5 minutes earlier.
10/6/2018
Megan W. VERIFIED CUSTOMER
Honda has good product! VG customer service.
10/6/2018
Susan O. VERIFIED CUSTOMER
I have been coming to Saratoga Honda for over 20years because of the great service and kind treatment I receive every time!
10/5/2018
Paul C. VERIFIED CUSTOMER
Great team. I came a half hour early but was still taken in and out without any delays. Thank you
10/5/2018
Carolyn D. VERIFIED CUSTOMER
Efficient and fast service
10/5/2018
Terry S. VERIFIED CUSTOMER
Appreciate that service is prompt and I’m not kept waiting.
10/5/2018
Rohaan M. VERIFIED CUSTOMER
Was able to leave very quickly and the staff was very friendly!
10/5/2018
Lisa M. VERIFIED CUSTOMER
I haven’t been in since you revamped your service department. There was one person handling every person who came in. I have always greatly appreciated your service people and the one on one attentiveness to my repair and service needs. One person can’t do that for every customer. The actual work, as always, was excellent. But the experience was nearly unrecognizable as Saratoga Honda. While your facility is the most convenient for me, I will be trying some of the other Honda service facilities. If I find one like you used to be, I’ll go with them as my new go to. If I don’t, I’ll be back for the excellent work you do and just miss the better way your facility used to function.
10/5/2018
Jennifer L. VERIFIED CUSTOMER
The minivan was done on time and work was completed
10/5/2018
Judith L. VERIFIED CUSTOMER
Jordan is caring, diligent, and a good communicator.
10/5/2018
Lori S. VERIFIED CUSTOMER
So professional and pleasant...no other dealership like it!!
10/4/2018
Kathleen T. VERIFIED CUSTOMER
Jordan was wonderful in explaining all details of the repair, and in helping me become 'adjusted' to the loaner vehicle, a car much larger, newer, and very different from my Civic I have now driven for 13 years.
I appreciate having been able to use a $250 coupon to lower my bill, but I was not expecting the original total to be quite so high. Thank you.
10/4/2018
Michael D. VERIFIED CUSTOMER
Best dealership in Capital area!
10/4/2018
John D. VERIFIED CUSTOMER
Pleased with everything
10/4/2018
Edward C. VERIFIED CUSTOMER
I was in and out very quickly. Gary was excellent!!
10/4/2018
Anne S. VERIFIED CUSTOMER
Jordan is exceptional.
10/4/2018
James M. VERIFIED CUSTOMER
Another great professional service completed today. Thank you.
10/4/2018
Sharon K. VERIFIED CUSTOMER
It took two hours from start to finish to figure out what was wrong with a tire! I was there two weeks ago for s tire rotation and oil change and had low pressure then. They didn't catch it. Went back today to wait for two hours and was told I had to purchase a br and new tote after a lengthy wait. Next time I have tire issues I will be visiting the local mobile station.