When they returned my keys my house key was missing. I brought to there attion but they ccould not find it.
9/5/2018
Tony S. VERIFIED CUSTOMER
Great experience.
9/4/2018
Kathleen C. VERIFIED CUSTOMER
Very friendly staff and efficient servicing time. Thank you!
9/3/2018
Jacqueline H. VERIFIED CUSTOMER
I absolutely love the service at Saratoga Honda. I’ve been with them since 2002 and will not go anywhere else. Brian is always helpful and pleasant This is my second vehicle and plan on staying with Saratoga for years to come
9/3/2018
Brianna J. VERIFIED CUSTOMER
I had washed my vehicle a few days prior to my appointment taking the time to wipe down all watermarks, clean all the windows inside and out with cleaner along with my mirrors, and vacuum and detail the inside. After the complementary car wash, my car was covered in white/gray watermarks. I wasn’t too happy, seeing as I took the time to clean my car up to have it look like that only two days after cleaning it. Other than that, all is well!
9/3/2018
Robert C. VERIFIED CUSTOMER
Excellent as always !
9/2/2018
Matthew S. VERIFIED CUSTOMER
Im wondering if the headlight was missed during the inspection? I ended up paying a labor charge when I stayed to have the headlight bulb replaced.I cannot always come in for a seperate appointment.I was already there so I needed to get it done.Thanks.
9/2/2018
Cathy L. VERIFIED CUSTOMER
Nick was so helpful fixing my 81 Mercedes. He and the mechanic downloaded repair manuals and searched for parts for the car. I fee they went above and beyond to help me
Cathy L
9/2/2018
Kevin M. VERIFIED CUSTOMER
Kyle made my experience very pleasant. Very happy with his customer service.
9/2/2018
Candice E. VERIFIED CUSTOMER
I am extremely pleased with the service I received today! Kyle was very accommodating and kindly explained the work that was completed on my car. Always a pleasure to have Saratoga Honda take care of me and my car!! Thank You!!!
Sincerely,
Candi Ellis
9/1/2018
Michael L. VERIFIED CUSTOMER
Kate in service provided excellent and accurate service.
9/1/2018
Danny M. VERIFIED CUSTOMER
I just spent two weeks in and out of a Honda shop in NYC. The difference in service quality and friendliness between NYC and Saratoga is night and day!
NYC ****. Saratoga is excellent! You guys really hustle and go out of your way to ensure each customer gets excellent service. Jordan is the best!
9/1/2018
Trish A. VERIFIED CUSTOMER
Quick, friendly service as always!!
9/1/2018
Richard P. VERIFIED CUSTOMER
Very friendly staff. Love the waiting area. All around pleasant experience. Thank you!
9/1/2018
Duane S. VERIFIED CUSTOMER
Stephan was great he checked me I right away as my dog was with me. Told me where water bowl was after we got back from walk. Best of all he redid bill when I gave him coupon
Always pl asee with your service
9/1/2018
Carol M. VERIFIED CUSTOMER
Everything was great (except you forgot to put the battery in my key remote, requested).
9/1/2018
Carmen W. VERIFIED CUSTOMER
There was not enough staff on in the service reception area to handle the volume of customers coming in.
The emails you send out set an expectation of being greeted at your vehicle and taken care of immediately. When I arrived there were only 2 people working at desks, both with customers. I was not the only customer waiting to be helped. I don’t mind waiting my turn, however that is not the expectation you advertise.
8/31/2018
Jeffrey B. VERIFIED CUSTOMER
Thank you.
8/31/2018
Eric T. VERIFIED CUSTOMER
Service was fast, Brian was a professional.
Thank you