Service advisors seem very busy, some inform you that they will be with you as soon as possible which is good, while others just seem to avoid eye contact because they are swamped. It is great to have your service department busy but they almost look overworked, maybe hire more advisors or institute a number system where you pickup a number when you arrive and the next available advisor picks the next number. That avoids the awkward standing and staring waiting for someone to acknowledge you. Other than that issue your service department is the best I have been to.
8/9/2018
Jamie H. VERIFIED CUSTOMER
I received STELLAR QUALITY Customer Service from Jordan Groncki (Service Advisor)!!! Saratoga Honda went Above and Beyond in their efforts to make me the Happiest Honda owner EVER!! Thank You, Saratoga Honda! I will HIGHLY Recommend you to EVERYONE I know!!!
8/9/2018
Carol G. VERIFIED CUSTOMER
All went well, and it was nice to have the Honda car to get back home
8/9/2018
Toni D. VERIFIED CUSTOMER
It's everything I missed since I crashed my Honda and bought a stupid Kia from for Fucillo. I have been going to Garvey I am glad I've decided to take my sister's Hyundai and soon my Kia to Honda.
8/9/2018
Janet S. VERIFIED CUSTOMER
I was very pleased with how quickly the work was done and the efficiency of the service staff
8/9/2018
Micah T. VERIFIED CUSTOMER
Nick smells great
8/8/2018
Gregory G. VERIFIED CUSTOMER
We come a great distance to have the car serviced and are very pleased
8/8/2018
Jessica B. VERIFIED CUSTOMER
Pilot is running well, thank you. Swift service. Thank you
8/8/2018
Rosemarie F. VERIFIED CUSTOMER
I am always satisfied with the service I receive from Saratoga Hond. I always recommend my friends and family to purchase from Saratoga Honda
8/8/2018
Joy D. VERIFIED CUSTOMER
Excellent as always. Fast and convenient
8/8/2018
Sean C. VERIFIED CUSTOMER
Great customer service. Fast, efficient and professional.
8/8/2018
Kevin H. VERIFIED CUSTOMER
Great,quick service. We received great service and was so glad to get in right away to get our windshield replacement/calibration done. Thank you for your assistance.
8/8/2018
Margaret C. VERIFIED CUSTOMER
Service appts are organized and efficiently handled. I trust the knowledge and experience of service technicians and service advisors to manage the maintenance and repairs on my Ridgeline. A vehicle, which has proved reliable, practical and stress free to own. Margaret C
8/8/2018
Taylor R. VERIFIED CUSTOMER
Great experience!
8/8/2018
Clement S. VERIFIED CUSTOMER
Once again
Great service
8/7/2018
Kristy W. VERIFIED CUSTOMER
I appreciate the explanation I got about my car issue plus I was taken into the work area shown the minor problem on my car.
8/7/2018
Terrie W. VERIFIED CUSTOMER
Kyle has restored my faith in the car dealership services. He went above and beyond and I could not have asked for better. My car will be a repeat customer for the next 100,000 miles. I can’t thank him enough for taking care of my car. When he was at lunch two others answered our question s but Kyle followed up with a phone call.
8/7/2018
Kelley P. VERIFIED CUSTOMER
Service was very quick and I appreciate the drop/pick up service.
8/7/2018
Anthony J. VERIFIED CUSTOMER
Don’t ever change,your dealership exemplifies what excellence means.
Thank you
8/7/2018
Mimi O. VERIFIED CUSTOMER
Customer service was exceptional (Brian provided excellent customer service and the shuttle to/from work is a definite gamechanging +) but problem was not fixed and I needed to remain while problem was resolved.Luckily, when Brian tried to unlock the driver door to deliver my car, it stuck (reason for service). While the issue was remedied that same day, it cannot be rated as excellent service to pay for $239 in repairs at vehicle pick up, then wait additional time (car was there from 7:15 a.m. until 4:15 p.m.) for the corrected repair. Will try again and will look into possible car purchase soon. Hope all goes well at my next Saratoga Honda experience. Clean waiting room and great looking snack offerings.