I have already spoken with Shannon about my dissatisfaction with my car not appearing to have been washed. She was polite, receptive and has offered to not only rewash my car but vacuum it as well. I will be going back in on saturday and greatly appreciate the steps taken to rectify the situation.
7/18/2018
Danielle D. VERIFIED CUSTOMER
Tom was extremely professional and fixed an issue with our pilot as soon as I brought it to his attention. I will continue to bring my vehicle in for service there.
7/18/2018
Maria M. VERIFIED CUSTOMER
My experience with Saratoga. Honda was always
Excellent and still is..Staff very courteous ,
helpful and will listen to costumers problem
G
7/18/2018
John W. VERIFIED CUSTOMER
Excellent service
7/17/2018
Tracy M. VERIFIED CUSTOMER
Great service!
7/17/2018
Stephen K. VERIFIED CUSTOMER
JORDAN was very kind, considerate and knowledgeable. I will definitely be using your services again!!!
7/17/2018
Bradley R. VERIFIED CUSTOMER
An unparalleled level service and customer service makes me trust no one else with my car. I recommend Saratoga Honda to all of my friends and family and have never had a bad experience with their service department.
7/17/2018
Madaline L. VERIFIED CUSTOMER
Shannon was terrific throughout the whole process.
7/17/2018
Robert C. VERIFIED CUSTOMER
Tom very helpful and
Courteous !
7/17/2018
Blaze N. VERIFIED CUSTOMER
Jordan did an excellent job. She was polite and attentive while I was being helped. She was able to answer any questions I had and assisted in locating a body shop for work that needed to be done on my car.
7/17/2018
Carrie B. VERIFIED CUSTOMER
The service assistant who greeted me and took care of me was most polite, she engaged me right away, I didn't have an appointment, but she made me feel perfectly comfortable as a walk in. She was EXCELLENT.
Carrie B
7/17/2018
Yvonne P. VERIFIED CUSTOMER
I was very satisfied with my experience at Saratoga Honda!
7/16/2018
Janet M. VERIFIED CUSTOMER
I called today at 2 and had an appointment for an inspection and oil change within 2hrs thank you for your excellent attention to my 2017 HRV
7/16/2018
Neil T. VERIFIED CUSTOMER
The service facilitator, Jordon was welcoming and thorough. My vehicle was completely serviced in a reasonable amount of time and returned washed and ready to drive. Very satisfied.
7/16/2018
Timothy B. VERIFIED CUSTOMER
Brought my car there on a Saturday because my satellite radio wasn't working was there for two and a half hours they said they couldn't figure it out that they needed to talk to Honda tech which only is Monday through Friday. Drop my car off the following Thursday night and I had to send a message Monday afternoon around 3: 30 to see what was going on with my car and I got a reply back an hour and 45 minutes later saying great we figured out the problem it's your antenna but it won't be able to get it for a week so you can come get your car cuz we need the rental back. The only problem is I live an hour away I said I am not going to inconvenience myself and keep making trips out there until my vehicle is done. Miraculously it came within 2 days. which I really don't understand since they said it would be a week and all the sudden two days later the part is there. And then picking up my car I was told that everything was fine except my front tires had about 40% left and if it was the fall she would suggest that I needed new tires. which I kind of find hard to believe since when I bought the car it had brand new tires on it and they only have 11, 000 miles. so on my way home I got thinking if they were that bad why didn't they why wouldn't my tires be rotated. I just felt like I my experience was not well at all
7/16/2018
Masoud S. VERIFIED CUSTOMER
While they we very professional, but they never updated the oil change sticker on my window. I still have the old sticker on my windows even though they change my oil and other services which end up being $350. That's not a good customer service representation!
7/14/2018
Donna T. VERIFIED CUSTOMER
Quick efficient
7/14/2018
Linda R. VERIFIED CUSTOMER
Jordan us AMAZING,she certainly does get job with personable ckmoassion,knowledge and efficiency.She's a delightful asset to Saratoga Honda.
7/14/2018
Mark O. VERIFIED CUSTOMER
I always appreciate how quickly I can set my appointment and that they are always open to me adding on more to the job at hand. I also appreciate that they are quick to contact me on any changes or needs of my vehicle. Thanks guys.