Very helpful, took his time explaining everything to me, and was very patient when answering all of my many questions. Great customer service.
5/25/2018
Marilyn C. VERIFIED CUSTOMER
Just to be sure to let customer know the total cost of service before any signing of paperwork. Thank you,
5/25/2018
Margaret D. VERIFIED CUSTOMER
Explained issue in easy to understand terms and kept me aware of status of vehicle the whole time the vehicle was there.
5/24/2018
Susan H. VERIFIED CUSTOMER
Gary was very helpful. He addressed the problem and replaced the door sills that were rusted. He gave me a suggestion as to check what’s going on with the malfunction of my CRV’s auto high beams and asked me to get back to him. Im still not happy with the lights. When you are driving there is a definite line where the lights stop and it’s dark above. When you are driving up a hill you cannot see at the top of the hill until you are there. I worry about deer and not being able to see them in time. Other than that I’ve been very happy with the service at Saratoga Honda.
5/24/2018
Lindsay K. VERIFIED CUSTOMER
Thanks Jordan
5/24/2018
Marie G. VERIFIED CUSTOMER
I've always had the best service from Saratoga Honda and hope to continue to bring my vehicle there for service.
5/24/2018
Tracy M. VERIFIED CUSTOMER
Jordan was extremely helpful, knowledgeable, thoughtful and sincere. Thank you Jordan for a wonderful experience
5/24/2018
Mandi F. VERIFIED CUSTOMER
Tom was wonderful! I appreciated his professionalism, attention to detail, and calm demeanor.
5/24/2018
Charles H. VERIFIED CUSTOMER
The speed of the service (since I was waiting) was amazing. EVERY employee I saw the entire time I was waiting was extremely friendly. The waiting area was well stocked with a variety of refreshments. It was a great way to start my day!
5/23/2018
Ayecia S. VERIFIED CUSTOMER
Jordan Groncki provided great service and was extremely professional throughout my visits.
5/23/2018
Jacqueline M. VERIFIED CUSTOMER
Awesome experience!
5/23/2018
Shelley M. VERIFIED CUSTOMER
Saratoga Honda has been a dealership that I am comfortable with. I hope that will continue.
5/23/2018
Susan C. VERIFIED CUSTOMER
So professional, so in touch throughout the process, just awesome. We feel that we are in good hands when we leave our vehicles with you.
5/22/2018
Ghrassia D. VERIFIED CUSTOMER
I was very impressed and satisfied with my experience at Saratoga Honda !
Jordan was really professional and on top of things she got all the paperwork ready for me so I didn’t have to wait. She has so much energy and so uplifting to start your day right with a very nice knowledgeable person taking care of your car.
The loaner was a huge help to have.
I got text msg updating me about the status of the repair.
People at The costumer service go above and beyond to help
And I have to mention that I didn’t even buy my véhicule from them.
I will never buy any other brand except Honda and Saratoga Honda is where I would go for service and purchase.
I truly love Honda !!!!
5/22/2018
Thomas D. VERIFIED CUSTOMER
This is Donna Dowling. I answered no because I was there 2 hours for an oil change and battery sensor change. I was told it would take 45 minutes. 2 hours would have been fine had I known, so I could plan accordingly. The work was done well but the unplanned wait detracts from the experience being satisfactory.
5/22/2018
Benny V. VERIFIED CUSTOMER
Problem fixed. Excellent service!
5/21/2018
Harry R. VERIFIED CUSTOMER
As always. Well done and professional
5/21/2018
Micah B. VERIFIED CUSTOMER
Thank you!
5/21/2018
Katie B. VERIFIED CUSTOMER
It would be lovely if there was someplace to sit outside while waiting for your car to be serviced.
5/21/2018
Cary H. VERIFIED CUSTOMER
I returned because after replacing a half shaft the vehicle was pulling to the left. At no charge, it was realigned and is now tracking straight. Unfortunately, when a courteous wash was performed, my front plate was dislodged.
This resulted in me having to make a 40 mile round trip to retrieve it. A service advisor did remount it though. It was just an inconvenience.