The Service Dept is why I keep buying Honda’s. They are the best!
8/1/2020
Jose M. VERIFIED CUSTOMER
Melissa Grasso is superb
8/1/2020
Daniella A. VERIFIED CUSTOMER
N/a
8/1/2020
Julean A. VERIFIED CUSTOMER
I called as soon as maintenance light came on. Saratoga Honda took me right in. I love the excellent customer service!!
8/1/2020
Paul G. VERIFIED CUSTOMER
Cam and the gentleman that sits to his right were very helpful!
7/31/2020
Christine G. VERIFIED CUSTOMER
There was a major issue with my car. I had asked the service advisor to tell sales to call me because I was in the market for a truck. Four hours went by and never heard from sales so I called a Ford dealership and purchased a Ford F-150. I am not sure why my timing chain went on my 2012 Honda. My 2004 never had an issue with the chain.
7/31/2020
Spencer C. VERIFIED CUSTOMER
Melissa in service
Was attentive and knowledgeable, she addressed my concerns about my vehicle!
She is an asset to the company. I value Honda’s Values And will Continue
To purchase vehicles from Saratoga Honda
Spencer C
7/31/2020
Haley S. VERIFIED CUSTOMER
Tom is always thorough, professional and friendly. Appreciate is attention to detail.
7/31/2020
Jenny Q. VERIFIED CUSTOMER
My Insight has a recall due. I called to make an appointment to have it taken care of BUT when I arrived and went to the service desk, I was advised it would not be taken care of because the part wasn’t in stock! I had another person follow me from Latham so we were both inconvenienced and the work was not done. Why scheduled the car to be serviced if the part isn’t in stock?
7/31/2020
Thomas P. VERIFIED CUSTOMER
Excellent service advisor. Very helpful , complete and professional
7/31/2020
Scott M. VERIFIED CUSTOMER
My only concern was the 15 min wait time on the phone. However, that aside as always friendly, helpful.
7/31/2020
Daniel D. VERIFIED CUSTOMER
On the invoice when showing siminiz (?) product being used inside and outside, would be helpful to note that in parentheses. The invoice itself for me made it seem only the outside was done. Just for clarity.
7/31/2020
Brian D. VERIFIED CUSTOMER
Yes, it’s okay to email/text me with a survey
7/31/2020
Phil K. VERIFIED CUSTOMER
Never disappointed when I drop off my Honda Ridgeline at Saratoga Honda. Tim and Melissa are great. A plasure to do business with.
7/31/2020
Elizabeth M. VERIFIED CUSTOMER
Very efficient and quick !
7/31/2020
Edward M. VERIFIED CUSTOMER
Excellent service very pleased
7/31/2020
Michelle S. VERIFIED CUSTOMER
I always receive excellent service at Saratoga Honda and that is why I continue to return to them for all my service needs!
7/31/2020
Marsha D. VERIFIED CUSTOMER
Great service, as always. Thank you Saratoga Honda!!