Victoria Moore was EXTREMELY helpful and informative. She was so sweet and knowledgeable. Thank you all for excellent service everytime. Ive never had a bad experience there.
7/6/2019
Oscar W. VERIFIED CUSTOMER
Vicky is exceptional at customer service.
7/6/2019
Joyce L. VERIFIED CUSTOMER
Excellent customer service!! Victoria is great!!!
7/5/2019
Stavroula E. VERIFIED CUSTOMER
He was very good and nice, I got great service
7/5/2019
Adam T. VERIFIED CUSTOMER
Excellent service, again.
Cheers,
Adam T
7/4/2019
Alasia P. VERIFIED CUSTOMER
Steve is great
7/4/2019
Arlene W. VERIFIED CUSTOMER
The service was excellent - friendly and efficient!
7/3/2019
Gail R. VERIFIED CUSTOMER
Steve explained everything to me in a clear understandable manner. All of my issues were resolved.
7/3/2019
David M. VERIFIED CUSTOMER
Steve was amazing and super helpful. We were visiting from out of state when our car died. Steve quickly got us in on a late Saturday and was able to get us into a loaner. By Tuesday the car was fixed and ready to go. Steve was super professional throughout the process and demonstrated great customer service and communication skills.
7/3/2019
Michael F. VERIFIED CUSTOMER
It was quite a positive experience. They were quick and through today
7/3/2019
Gretchen S. VERIFIED CUSTOMER
I used to work with Chris Collins who was super but today I met Stephen Smith and he was a wonderful man to work with - good guy!
7/3/2019
Steven H. VERIFIED CUSTOMER
I appreciate your service. Communication is good and very important.
Steven H
7/2/2019
Anna R. VERIFIED CUSTOMER
I want to thank North East Acura for doing a great job. I want I especially thank Vicky who took the time and the patience to explain everything. Vicky is amazing!!! I am very pleased that I leased from your dealership.
7/2/2019
Deborah C. VERIFIED CUSTOMER
My only issue was that I was told it would be 1 1/2 hours and it actually took 2 1/2 hours...I would have dropped it off and came back had I known...but the service was excellent as usual....Northeast Acura is awesome as always!!!
Debbie Campagna
7/2/2019
Serge M. VERIFIED CUSTOMER
I want to thank you Vicky Moore. Now I'm satisfy my car is back in 98% good. You're very professional in your team. I thank you too Ryan. See you soon. I need oil change. Serge M
7/2/2019
Tyeshia M. VERIFIED CUSTOMER
Service and Sales need to communicate and not mislead potential buyers. Every question I asked Service regarding what was told to me before the sale of the vehicle was unanswered. Not happy with my purchase
7/2/2019
Min Z. VERIFIED CUSTOMER
Excellent!
7/1/2019
Gary D. VERIFIED CUSTOMER
Went in for B1 service. The next day there was a puddle of clean engine oil underneath the car. I am in Pittsfield, Mass and did not want to risk a long drive with oil leaking. Local Honda dealer discovered the oil drain plug loose and the O ring seal or gasket not seated. Cost me labor for the Honda dealer and the loss of a half day's pay from work to get the leak fixed. Considering I spent $1,750 for the total work done at Northeast Acura on Saturday, June 29, I am NOT happy. I think you need to convince me why I should use your dealership again.
7/1/2019
Jim H. VERIFIED CUSTOMER
Quick, efficient and friendly. I will come back. I’ll be looking for a used 2014 Acura TL with all wheel drive. Low mileage is a priority, less than 30,000. Thanks.
7/1/2019
Maria A. VERIFIED CUSTOMER
Steve Smith is terrific and thoroughly explains the work done to my vehicle. I have a long history of positive service experiences at Acura. Thank you!