Stephen was very thorough but in a good way, not a taking too long way. Great job again.
3/2/2019
Deborah C. VERIFIED CUSTOMER
Chris is always a pleasure to deal with! He is a great member of your team!
3/2/2019
Lynne V. VERIFIED CUSTOMER
Thank you for going above and beyond with service!
3/2/2019
Thomas Z. VERIFIED CUSTOMER
Very satisfied with Victoria and the way she treated me! She is very friendly and professional! Thomas Z
3/1/2019
Mark C. VERIFIED CUSTOMER
Very professional
3/1/2019
Michael S. VERIFIED CUSTOMER
Disappointed that Acura did not disclose the fact that the oil consumption test would actually just be an oil change that you have to pay for yourself but the service from Victoria and everyone else we had contact with at north east Acura was fantastic. I would also like to note that the dealership in wappingers falls attemptemted to defraud us by telling us that we needed to to replace the rear main seal as that was the reason my car was losing oil. Northeast Acura in Latham confirmed that the rear main seal was NOT LEAKING AT ALL!!!! The Wappingers Falls Acura dealership should be investigated, we will be calling to file a complaint about this
3/1/2019
Raymond H. VERIFIED CUSTOMER
Stephen was very friendly, professional, and quick and ready to help!
2/28/2019
Hector H. VERIFIED CUSTOMER
Always a professional setting and all is explained before job is done and after it’s finished
2/28/2019
Robert M. VERIFIED CUSTOMER
Victoria, was very professional and kept me apprised of the status of the service being performed. She answered all my questions and was very knowledgeable of the vehicle and the service being provided.
2/28/2019
Xihai K. VERIFIED CUSTOMER
Thank you for excellent service?
2/28/2019
Daniel C. VERIFIED CUSTOMER
Very happy with parts and service
2/28/2019
Brian S. VERIFIED CUSTOMER
Chris is the most capable service advisor I have worked with.
2/28/2019
Lakeesha C. VERIFIED CUSTOMER
Details were not explained accurately to me which caused a charge I couldn’t afford. The manager took care of the charge however the situation left me feeling very upset for hours after. Even when I booked the appointment the details about the decal weren’t explained clearly.
2/28/2019
Alexander B. VERIFIED CUSTOMER
Very professional and helpful
2/27/2019
Marjorie W. VERIFIED CUSTOMER
Always treated as a "valued customer by the entire operation, especially Chris and Steve. Loved the special visit with my wonderful technician today, too. Many thanks to all!
2/27/2019
Katie R. VERIFIED CUSTOMER
Chris is always so great to work with, knowledgeable and helpful. He is responsive and I am always happy when he is the person to come out when I drop my car off!
2/27/2019
Rebeka L. VERIFIED CUSTOMER
Ryan has been great throughout the past month while my car has been in service department. He has gone above and beyond to do what it takes to make sure my car gets repaired. I appreciate all his efforts and patience
2/27/2019
Chris D. VERIFIED CUSTOMER
The service provided by Chris Collins was expeditious and professional leading to a very good dealership experience.
2/26/2019
Patricia D. VERIFIED CUSTOMER
The work was completed in time promised. Waiting area clean and comfortable