Chris is always focused on customer satisfaction and the overall experience. He will be sadly missed upon his departure.
2/26/2019
Steven P. VERIFIED CUSTOMER
Excellent service
2/26/2019
Joseph P. VERIFIED CUSTOMER
I really like dealing with Chris. I had him a number of times and he is very nice. I also love Deloris, she is so kind and friendly. I can stay all day and just talk with her. Everyone is very nice, but Chris and Deloris are special. They deserve recognition of some kind by Acura
2/26/2019
Charles A. VERIFIED CUSTOMER
Stephen was very helpful in explaining
the problem with my vehicle and the
resolution.
2/25/2019
John S. VERIFIED CUSTOMER
Steve was professional and explained everything done and what may be needed in the future! Great job!!
2/25/2019
Brent M. VERIFIED CUSTOMER
Stephen did an excellent job with my service. He made the drop off and pickup very easy and kept me informed of progress on the vehicle.
2/25/2019
Sharon S. VERIFIED CUSTOMER
Stephen was exceptional! From the time I arrived he greeted me and kept me informed. He was thoughtful and courteous and found it personally to vacuum my car which was very much needed before I left the service center. He was thoughtful to save me a little money with a coupon he applied as well. All and all very satisfied!
2/25/2019
W G. VERIFIED CUSTOMER
Everything done on time and very pleased.
2/24/2019
Waseem A. VERIFIED CUSTOMER
Very nice Man Stephen Smith God bless you .
2/24/2019
Gail H. VERIFIED CUSTOMER
Ryan and Steve were great. I am never disappointed when I do business with Northeast Acura.
2/24/2019
Rick M. VERIFIED CUSTOMER
Stephen was beyond helpful and wonderful to work with - thank you!
2/24/2019
Karen O. VERIFIED CUSTOMER
Couldn’t get my car washed
2/24/2019
Mike P. VERIFIED CUSTOMER
I have 2 Acura’s, MDX an RL, both get serviced at Northeast. Chris is one of the ain reasons why, he’s fantastic! Trustworthy, honest, personable and genuine. Your lucky to have him on your team.
2/24/2019
Chris H. VERIFIED CUSTOMER
Superb customer service
2/24/2019
Angela G. VERIFIED CUSTOMER
This was my first time at your dealership. Vicky was very helpful. Even though the inspection machine was broken in the morning and I had to come back,
She made the entire experience very pleasant.
2/23/2019
Regina A. VERIFIED CUSTOMER
Didn’t really get a answer to the problem.
2/23/2019
Jennifer T. VERIFIED CUSTOMER
It's great to see Chris back. I see there's been some personnel changes in the service dept. It was sad when Fenton, Amanda, and one other left. For the most part, there's still some good people there. Oh, and then there's AJ. SHe seems to be still hanging in there. Well, that's all folks! (Porky Pig)
2/22/2019
Marc A. VERIFIED CUSTOMER
Ryan and the staff are fantastic!
2/22/2019
Niel T. VERIFIED CUSTOMER
Very professional and couteous
2/22/2019
Michele E. VERIFIED CUSTOMER
Dropped my car off for new arm rest several weeks ago, when I picked-up my car, installation had damaged my door panel and the wires were hanging from the door bottom. Scheduled another appointment for repairs of damage. After more than a week in service, I was called twice to be advised they had received the wrong parts and given options of keeping the loaner or picking up my car. When I finally received a call that my car was ready, I got to the dealership and the wire was still hanging and the door part was not replaced. I opted to leave with my vehicle and disgusted I told the Steven I was not happy and to call me when the parts arrived.