Chris is the best service rep around. Always friendly and tells you just what needs to be fixed and what can wait. Always happy when I leave.
2/2/2019
Kimberly T. VERIFIED CUSTOMER
I will gladly share my excellent service experience with the manufacturer! Stephen was such an excellent and kind service advisor, as all my experiences with anyone at Northeast Acura!
Kim Teeuwe
2/2/2019
Yubing X. VERIFIED CUSTOMER
Thank you?
2/1/2019
Fredericka T. VERIFIED CUSTOMER
Chris always does a good job trying to keep the cars running well and the customers happy
2/1/2019
Laurel G. VERIFIED CUSTOMER
Chris is always extremely helpful!
2/1/2019
Gertrude J. VERIFIED CUSTOMER
I always receive good service with Chris. He always goes above and beyond.He is considerate, helpful, and professional. A 10 out of 10. Thanks, Chris.
1/30/2019
Pamela -. VERIFIED CUSTOMER
As always Chris and the staff made me feel like a valued client
Client. This is why we continue to come back to Northeast
Acura. I have been tempted by Audi for a long time but I love our Acura’s more.
Thank you and please keep up the great work.
1/30/2019
Robert S. VERIFIED CUSTOMER
Steve is terrific, he's a heeper
1/29/2019
Brian F. VERIFIED CUSTOMER
I noticed that prior to leaving the dealership that the rear rail was not appropriately in the track & this was ‘corrected’ prior to leaving. However, when I was home - it was clear that the front rail was also not seated appropriately & was just jammed between the rails. I had to take the entire rack off & quicky saw that left & right taps were not on the correct sides & that none of the fixtures were tight.
I trusted my car to your dealership & was severely let down, not only was I required to make A second trip to the dealership, but each time I waited for three hours while your technicians attempted to install a roof rack. When I inquired about this on the phone, I was told “we do these all the time we have perfect knowledge of this. “
I was planning on calling the dealership and asking to speak with your general manager on Monday, yet since you are reaching out please have him/her call me at ****-****-xxxx.
This was quite possibly the worst dealership service I’ve ever encountered.
1/28/2019
Ashley D. VERIFIED CUSTOMER
Top notch service, and exceeded my expectations.
1/27/2019
Darius N. VERIFIED CUSTOMER
Ryan has always been extremely helpful and courteous. He's informative and I always leave Acura happy.
1/27/2019
Daniel M. VERIFIED CUSTOMER
Easy check in, courteous, performed quickly. Many thanks !
1/26/2019
Aidar G. VERIFIED CUSTOMER
customer-oriented professional service
1/25/2019
Jennifer H. VERIFIED CUSTOMER
Everything was good except car wasn’t cleaned before returning.
1/25/2019
Katherine C. VERIFIED CUSTOMER
Chris is always so friendly and professional. He is always willing to help with a smile!
1/24/2019
Brian R. VERIFIED CUSTOMER
Car was serviced on time and done well...car components were checked and reviewed by the service advisor...surprised that no accommodations for car wash were not available..
1/24/2019
Nanci W. VERIFIED CUSTOMER
I have never been treated so well...thank you for making a difficult experience into a pleasure
1/23/2019
Gregory F. VERIFIED CUSTOMER
As always Chris was a pleasure to work with
1/23/2019
Deborah C. VERIFIED CUSTOMER
We were able to bring the car right in...thought it needed a new battery...the service department and they checked it all over...found the battery to be just fine and didn’t charge us a dime!!! I love everything about Northeast Acure and will never go anywhere else!! Thank you!!!
Debbie Campagna