Best service advisor I’ve ever worked with!!
Very professional and extremely knowledgeable.
He’s the reason I keep purchasing Acura.
1/23/2019
Robert G. VERIFIED CUSTOMER
He is completely knowledgeable and professional.
1/22/2019
Deborah C. VERIFIED CUSTOMER
Ryan did a great job of explaining to me the issues that needed addressing at my service appt., and offering me options of how to handle.
I have ALWAYS been pleased with the service department at Northeast Acura!!
1/20/2019
Justin D. VERIFIED CUSTOMER
Both Steven & Chris were fantastic
1/20/2019
Steven H. VERIFIED CUSTOMER
Chris is a great asset to your dealership. He’s one of the main reasons
that I buy Acura’s.
Steve Healy
1/19/2019
Marc T. VERIFIED CUSTOMER
Great service and time!
1/19/2019
Belinda A. VERIFIED CUSTOMER
Thank You !
1/19/2019
Joyce B. VERIFIED CUSTOMER
Outstanding customer service one again! Best dealership I have ever experienced. This is my third Acura from Northeast Acura.
1/18/2019
Bradley W. VERIFIED CUSTOMER
Great service. Really appreciated the way he made sure he understood all my concerns with my vehicle. My car was clean and performed perfectly.
1/18/2019
Maryanne L. VERIFIED CUSTOMER
Thankful that my windshield repair was handled quickly and professionally! A+ service!
1/18/2019
Alan W. VERIFIED CUSTOMER
I was impressed with all the service I received at Northeast. Steve was great to deal with, personable, professional and explained thoroughly everything involved. From the moment I walked into the service dept everyone was very attentive specifically the receptionist, Dolores, and another service rep, who's name I can't recall. I've dealt with Keeler and Volvo at Cap Luxury Cars and I think your staff is the best I have dealt with. Labor rates were also reasonable. I would highly recommend Nietheast.
1/18/2019
Nancy M. VERIFIED CUSTOMER
In the few times I've interacted with Chris and the service team, I've been impressed with their helpful manner and professionalism...kudos!
1/18/2019
Meghan M. VERIFIED CUSTOMER
Even though my 2003 Acura TL needed a new transmission ( that I can’t afford nor is the car worth putting it in) Stephen was incredible kind and wonderful as he delivered the bad news to me. Super friendly and empathetic which I liked. Your service secretary Deloris was also incredibly wonderful with helping me also. She had to deal with the annoyance of Tripple A as they needed permission to tow off the property. All the staff I encountered were wonderful!
1/18/2019
Mary D. VERIFIED CUSTOMER
I was very pleased w/ Chris and Northeast Acura!
Great Cafe and snack options!
I purchased my CRV @ Saratoga Honda and will be having it serviced @ Northeast Acura. Thanks!
1/17/2019
Dawn C. VERIFIED CUSTOMER
Stephen Smith was courteous and responsive to my questions. I had no issues with his service
1/17/2019
Laura O. VERIFIED CUSTOMER
He was personable and accommodating. He was willing to explain in detail the questions I had.
1/16/2019
Joe R. VERIFIED CUSTOMER
Just wanted to give my extra appreciation to Ryan. I forgot my wallet and Ryan informed me that I had less than half a gallon of gas in my car. Ryan was kind enough to give me $10 dollars so I can purchase gas and make it home.Thank you Ryan and to the entire Northeast Acura service team for going above and beyond for their customers. Thanks again.
1/16/2019
James M. VERIFIED CUSTOMER
Ryan was very helpful and welcoming. He did a very good job and is an excellent representative for NE Acura.
1/16/2019
Betty-Jane M. VERIFIED CUSTOMER
Chris assigned Ryan to handle my auto problem. Thoroughly pleased with Ryan’s service and know how.
1/16/2019
Michael P. VERIFIED CUSTOMER
We did not have appointment for our RDX today but were in the Latham area and Ste e was able to accommodate us without any notice. His service and response to our needs were exceeded. We would highly recommend Northeast Acuras service department. Thank you for a great job.