Northeast Acura Auto Repair Service

John is the best around. Always a pleasure working with him

My wife said everyone was very friendly. A good experience.

glad you had time to do the Service today

I’ve had my car there on a few different occasions. This time for a transmission fluid change. I also had the techs look into my drivers side window switch, again. And a vibration while braking, again. I was told two times that there was nothing wrong with the driver side switch. The window, at times, will not roll up without a fight. There is clearly something wrong. This time it was acknowledged that something is wrong and ordered one to be installed on Friday. As for the vibration. I was told and have in writing on one of the reports from Northeast Acura that the vibration was being caused by the rear rotors. I had the rear brakes and rotors replaced. Did not fix the vibration. This time I’m being told it’s the front rotors. Why bring my car to you guys when I can guess and replace unnecessary items?? I spent money to replace the rear brakes and rotors when that wasn’t the problem, even though the technicians at Northeast Acura claimed that to be the problem. I’m not sure if I should bring my car somewhere to get a second opinion?? For the record, my experience this past time was good. Past times, not good. In fact, I contacted Shearer Acura and thought about biting the bullet and taking a trip to Burlington. I’m not sure why such a disconnect between the mechanics and whoever writes the report but because of that disconnect, I spent unnesecarry money to replace items that did not need to be replaced. The gentleman I dealt with this past time was great, very helpful and easy to deal with.

The service team at NE Acura is absolutely the best in the industry. They are the reason I bought another Acura. I will never go anywhere else.

Tim was very friendly, open and honest with me when it came to getting work done on my car. That is the reason I keep coming back to NE Acura for continued car care. Thank you!

Timothy Veeder was most helpful - thanks!

John was extremely helpful and resolved my issue quickly. Thanks so much!

Service was excellent and Chris could not have been more helpful or nocer

Very accommodating on short notice. Service was excellent as usual and expected.

Chris is a pleasure to work with and is an excellent ambassador for Northeast Acura. It’s people like Chris that keeps me coming back and I continue to get all my service for both Acura’s at Northeast

Staff was great and completed all work ahead of time.

There is something that is going to be checked out shortly

Mr. Collins was very helpful answering questions I had about my car. Appointment was very prompt.

Very pleased with the attention and service received

Parts have been ordered and I will bring the car back on Friday for service to be performed.

Always a pleasure to work with everyone at Northeast! They got me in and out quickly too!!!

Chris Collins was extremely accommodating

John has always provided a high quality customer service. Thank you as always!

Chris made time for me on a busy Saturday. The service was perfect and completed quickly. Thank you Chris.