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Real Reviews from VERIFIED CUSTOMERS
Lawrence S. VERIFIED CUSTOMER
John is the best around. Always a pleasure working with him
10/16/2018
Joseph V. VERIFIED CUSTOMER
My wife said everyone was very friendly. A good experience.
10/15/2018
Mark T. VERIFIED CUSTOMER
glad you had time to do the Service today
10/15/2018
Chris C. VERIFIED CUSTOMER
I’ve had my car there on a few different occasions. This time for a transmission fluid change. I also had the techs look into my drivers side window switch, again. And a vibration while braking, again. I was told two times that there was nothing wrong with the driver side switch. The window, at times, will not roll up without a fight. There is clearly something wrong. This time it was acknowledged that something is wrong and ordered one to be installed on Friday. As for the vibration. I was told and have in writing on one of the reports from Northeast Acura that the vibration was being caused by the rear rotors. I had the rear brakes and rotors replaced. Did not fix the vibration. This time I’m being told it’s the front rotors. Why bring my car to you guys when I can guess and replace unnecessary items?? I spent money to replace the rear brakes and rotors when that wasn’t the problem, even though the technicians at Northeast Acura claimed that to be the problem. I’m not sure if I should bring my car somewhere to get a second opinion?? For the record, my experience this past time was good. Past times, not good. In fact, I contacted Shearer Acura and thought about biting the bullet and taking a trip to Burlington. I’m not sure why such a disconnect between the mechanics and whoever writes the report but because of that disconnect, I spent unnesecarry money to replace items that did not need to be replaced. The gentleman I dealt with this past time was great, very helpful and easy to deal with.
10/15/2018
Trudi S. VERIFIED CUSTOMER
The service team at NE Acura is absolutely the best in the industry. They are the reason I bought another Acura. I will never go anywhere else.
10/15/2018
Meaghan S. VERIFIED CUSTOMER
Tim was very friendly, open and honest with me when it came to getting work done on my car. That is the reason I keep coming back to NE Acura for continued car care. Thank you!
10/15/2018
Donald H. VERIFIED CUSTOMER
Timothy Veeder was most helpful - thanks!
10/15/2018
Richard B. VERIFIED CUSTOMER
John was extremely helpful and resolved my issue quickly. Thanks so much!
10/13/2018
Kenneth K. VERIFIED CUSTOMER
Service was excellent and Chris could not have been more helpful or nocer
10/12/2018
William R. VERIFIED CUSTOMER
Very accommodating on short notice. Service was excellent as usual and expected.
10/12/2018
Mark Z. VERIFIED CUSTOMER
Chris is a pleasure to work with and is an excellent ambassador for Northeast Acura. It’s people like Chris that keeps me coming back and I continue to get all my service for both Acura’s at Northeast
10/11/2018
Jeff G. VERIFIED CUSTOMER
Staff was great and completed all work ahead of time.
10/11/2018
Gene D. VERIFIED CUSTOMER
There is something that is going to be checked out shortly
10/11/2018
D G. VERIFIED CUSTOMER
Mr. Collins was very helpful answering questions I had about my car. Appointment was very prompt.
10/11/2018
Peter D. VERIFIED CUSTOMER
Very pleased with the attention and service received
10/11/2018
David T. VERIFIED CUSTOMER
Parts have been ordered and I will bring the car back on Friday for service to be performed.
10/10/2018
Justine B. VERIFIED CUSTOMER
Always a pleasure to work with everyone at Northeast! They got me in and out quickly too!!!
10/10/2018
Stuart S. VERIFIED CUSTOMER
Chris Collins was extremely accommodating
10/10/2018
Nadir S. VERIFIED CUSTOMER
John has always provided a high quality customer service. Thank you as always!
10/10/2018
Barbara B. VERIFIED CUSTOMER
Chris made time for me on a busy Saturday. The service was perfect and completed quickly. Thank you Chris.
10/10/2018