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Real Reviews from VERIFIED CUSTOMERS
Steven H. VERIFIED CUSTOMER
Chris Collins is a great guy. You are fortunate to have him back. Steve Healy
10/9/2018
Harold Y. VERIFIED CUSTOMER
Chris was very helpful as always. Probably the best service advisor I've ever had.
10/9/2018
Richard A. VERIFIED CUSTOMER
Opened the door 10 minutes early for me. Efficient, professional and friendly. Work was completed ahead of promised time.
10/9/2018
Rosemarie J. VERIFIED CUSTOMER
Chris is very helpful, knowledgeable and professional. He is an asset to NE Acura and is a big part of why I continue to buy Acuras.
10/9/2018
Protima S. VERIFIED CUSTOMER
Thanks for fixing my self belt issue!!
10/7/2018
Harold Y. VERIFIED CUSTOMER
Chris is the best. Problem found and fixed.
10/7/2018
Kenneth H. VERIFIED CUSTOMER
John was very helpful the morning I arrived great customer service
10/6/2018
Omer U. VERIFIED CUSTOMER
Excellent service staff I was given a loaner car and explained very clear about the service steps from beginning to the end. Professional but a very friendly environment Impressed!
10/6/2018
Katherine C. VERIFIED CUSTOMER
Chris Collins lived up to his usual exceptional customer service!
10/5/2018
Kevaun T. VERIFIED CUSTOMER
John always does a fantastic job I am very pleased with the job he does... a true professional
10/5/2018
C C. VERIFIED CUSTOMER
Chris has always been professional, courteous and knowledgeable. If says he will call with information he's does and is timely. In April when I was in for service and inspection Chris was not with Northeast for some reason and although the gentleman that took care of me was courteous NY car was serviced and the inspection report on my brakes did not mention anything about a need to have any brakework done that was urgent. 5 months later I needed extensive/expensive work.
10/4/2018
Robert M. VERIFIED CUSTOMER
Chris always exceeds all levels of expectations from his extensive knowledge of the Acura line to his exceptional professional customer service skills. He keeps you informed on the status of the service being provided and what future needs are on the horizon. He is much more than a service consultant, Northeast Acura is fortunate to have him as part of the team. He respects his customers and we trust and respect Chris.
10/4/2018
Joseph M. VERIFIED CUSTOMER
We were very happy with the service for the issues with my RDX. Responsiveness was greatly appreciated! Thank you!
10/4/2018
Richard Z. VERIFIED CUSTOMER
Friendly and right to the point
10/3/2018
David Y. VERIFIED CUSTOMER
Chris Collins is always courteous,professional and makes it an overall pleasant experience
10/3/2018
Alan J. VERIFIED CUSTOMER
Thank the service person who caught the fact that I needed an inspection. I had no idea that it was due. Thank him very much.
10/3/2018
Mike P. VERIFIED CUSTOMER
Chris is professional, personable and trustworthy. That’s what I want in the person who Services my car
10/3/2018
Tirso M. VERIFIED CUSTOMER
Always satisfied, with the service
10/3/2018
Tina G. VERIFIED CUSTOMER
Mr Veeder was a pleasant surprise. I arrived at the dealership close to 6:00 pm and he greeted me like it was 8:00 in the morning. He was polite and helpful in getting my car registered in the system and letting me know Acura would get back to me the next day. I left feeling like he understood the problem I was having with my car and would get back to me the next day. And someone did! and I pick up my car problem gone!! Thank You Mr Veeder for your professionalism in getting my car in for serviceand back to me.
10/2/2018
Damin W. VERIFIED CUSTOMER
Poor communication. No complementary car wash after my service appointment
10/2/2018