John is an asset to your dealership he was above and beyond courteous explained what they were doing today asked about doing a 4 wheel alignment showed me what was off and and said it would wear the tire evenly brought the new readings back to me i was very satisfied by John's expertise Thanks again Frank L
8/2/2018
Stephan G. VERIFIED CUSTOMER
Great support and service from Chris. All was arranged and ready to go when coming in from Saratoga. Thank you!
8/1/2018
Ann Marie. VERIFIED CUSTOMER
The text messages was confusing, but I understand there were some technical problems. However, when I picked up my car, I had to look for it and found that I did not get the complimentary car wash. We asked that someone call me or my husband since we had a question, but did not receive a call.
The problem was fixed, just used to a different standard of service
8/1/2018
John K. VERIFIED CUSTOMER
Chris is an asset to your company and he's always upfront and honest. Great job... He needs a raise!
John K
7/31/2018
June C. VERIFIED CUSTOMER
Very attentive and throughout
7/31/2018
Gary D. VERIFIED CUSTOMER
Five star service
7/31/2018
Kim P. VERIFIED CUSTOMER
I was very pleased with the whole experience! My service person was polite and professional! :)
7/29/2018
Lisa M. VERIFIED CUSTOMER
I have been happy with the service Chris has provided during my last few visits. He has accurately answered/addressed any questions or concerns I’ve had. I feel confident in dealing with Chris during future visits.
7/29/2018
Pamela -. VERIFIED CUSTOMER
The work was done quickly and professionally as is always the case. This is one of the main reasons that we have been buying Acuras for the past 30 plus years. The way you have treated us has made it almost an impossibility to go somewhere else. Thanks.
Pam & Wayne Bolton-Engelhardt
7/28/2018
Lawrence S. VERIFIED CUSTOMER
John is excellent. I always try to do my service through him
7/28/2018
Stephanie G. VERIFIED CUSTOMER
Everyone is so helpful and friendly! Definitely will refer to others!!
7/28/2018
John P. VERIFIED CUSTOMER
Thank you...It was a good service..
7/28/2018
Johanna R. VERIFIED CUSTOMER
Can I confirm that my tires were rotated as my receipt did not show that service was completed?
7/28/2018
Bernadette J. VERIFIED CUSTOMER
Tim met my granddaughter and myself with a smile as soon as we stepped out of our vehicle! Great service!
7/27/2018
Amy C. VERIFIED CUSTOMER
Tim responded quickly to my questions answering them fully. My car was in and out in a few hours!
7/26/2018
Brian D. VERIFIED CUSTOMER
John is a great guy and the service was outstanding. Northeast is a great dealership!
7/26/2018
Steve S. VERIFIED CUSTOMER
John greeted me when I arrived at the service department in a warm and friendly manner while listening intently to my concerns about my 2005 MDX. He made the process of checking simple and efficient. While the vehicle was being serviced John provided me with continuous updates as to the details of my vehicle repair and estimated time of completion. I would recommend any owner of an Acura that is in the area that needs service to have it done at Northeast Acura.
7/25/2018
Robert S. VERIFIED CUSTOMER
Personable, professionable, preferred....he is an asset to NEAcura!
7/25/2018
Chester D. VERIFIED CUSTOMER
John Whalen was on top of it as soon as I came in the door and got right to it letting me know how long to expect before it was finished and that they’d wash it in the end and that he’s come get me when it was all finished. Took no time at all and he got me back on the road in no time. Thank you.
7/25/2018
Suchitra S. VERIFIED CUSTOMER
Chris was amazing to work with. Was spot on on duration, very courteous, knowledgeable, helpful and provided good advise and estimates for the work done.