Great Service as usual. Always can get me in. The car wash makes a difference and a nice place to do some work.
2/24/2021
Richard G. VERIFIED CUSTOMER
Courteous, prompt service. You folks are a “Class Act”
2/24/2021
Tracy S. VERIFIED CUSTOMER
Sabrina was very friendly, wait time was minimal and this was a positive experience and would highly recommend northeast Acura.
2/24/2021
Christopher D. VERIFIED CUSTOMER
Very professional taking care of clients.
2/23/2021
Loretta R. VERIFIED CUSTOMER
Robert is great!! He is knowledgeable and courteous. He is an asset to your company.
2/23/2021
Jason S. VERIFIED CUSTOMER
Excellent service
2/21/2021
Jude R. VERIFIED CUSTOMER
Stephen took care of the issue and did it expeditiously. Pleased with him. However, if prior Northeast Acura would’ve listened to me the problem would’ve been fixed since last year. It would’ve saved me a bunch of time, appointments, etc... Not happy that it took so many appointments to get a simple fix done.
2/21/2021
Jason B. VERIFIED CUSTOMER
Bob is friendly and easy to work with.
2/21/2021
Meghan P. VERIFIED CUSTOMER
Very friendly & helpful. Was sure to keep me informed during service with any updates. Much appreciated!
2/20/2021
Jason S. VERIFIED CUSTOMER
Great service and overall experience. I'll be back
2/20/2021
Bill C. VERIFIED CUSTOMER
Your team is top notch. Professional, courteous and appreciative of all the effort.
2/19/2021
John P. VERIFIED CUSTOMER
Treated properly
Vehicle looked at for recall
Although nothing done
2/19/2021
Walter K. VERIFIED CUSTOMER
Sabrina was very knowledge and courteous. I had as battery problem and no appointment, but she quickly got my car into the shop where repairs were promptly made. A very good experience.
2/18/2021
Kathleen C. VERIFIED CUSTOMER
Friendly and efficient
2/18/2021
Harish B. VERIFIED CUSTOMER
Exceptional service
2/18/2021
William M. VERIFIED CUSTOMER
Quick courteous service.
2/18/2021
Dennis C. VERIFIED CUSTOMER
I was fully informed before and during the service, with respect to both the issues and price. Very happy with the work and the Acura employees.
2/18/2021
William M. VERIFIED CUSTOMER
Handled with courtesy and prompt service.
2/18/2021
Tyeshia M. VERIFIED CUSTOMER
I have always felt and will continue to feel as though I am not treated as an equal wanted or a quality customer with Acura. My first purchase was a used vehicle and unfortunately it has caused me to never want to buy a car from Northeast Acura again!!! The service I received is subpar. I am always told that it is because the vehicles old this is why I have these issues and if that was the case then they should’ve never sold me a old vehicle with issues.
I bought an extended warranty and I believe that they are giving me low budget secondhand parts instead of genuine Acura parts. I feel extremely discriminated against and not part of the Acura family. I will never purchase a vehicle from them again new or used.