Bob was very nice and very thorough. He listened to my needs and performed the appropriate services based on that information. On the receipt, it states that one of the services performed is done routinely at 30,0000 miles. My car only had 16k miles. My husband called when I came home and although Bob never explained this to me (I didn't read the receipt until I was home) he explained to my husband why it was performed today. Other than that, everything was perfect.
2/16/2021
Judith K. VERIFIED CUSTOMER
Second time that something was changed in my car after a service appointment. My alarm continued to blare after I tried to turn off car. It took many tries to atop the alarm. Plus my headlight setting was changed, as it was with a previous appt. I did inform you in this same survey.
2/14/2021
John U. VERIFIED CUSTOMER
Oil cap was left off, oil is all over fire wall and hood pad, I'll be calling you for a cleanup appointment.
2/14/2021
Samrat P. VERIFIED CUSTOMER
Good and efficient service. My car was also cleaned and vacuumed well. Thanks.
2/14/2021
Dirk H. VERIFIED CUSTOMER
Service was amazing !! Staff at northeast Acura were kind and knowledgeable. I waited for my car in the lounge and worked. Very pleasant experience.
2/13/2021
Robert M. VERIFIED CUSTOMER
I’m awesome ????????????
2/13/2021
Leslie K. VERIFIED CUSTOMER
Sabrina was terrific!
2/13/2021
Stacey W. VERIFIED CUSTOMER
Great service, clearly explained
2/13/2021
Brian G. VERIFIED CUSTOMER
Extremely professional and the experience was simple.
2/13/2021
Debra Mary. VERIFIED CUSTOMER
Great experience all around!!
2/12/2021
Sunil J. VERIFIED CUSTOMER
The service was excellent and the person I deal with was very helpful and professional.
2/12/2021
Steven M. VERIFIED CUSTOMER
Thank you Robert your assistance is highly appreciated..
2/11/2021
Elmore W. VERIFIED CUSTOMER
Bob is the only reason I keep coming back.
2/11/2021
Theresa M. VERIFIED CUSTOMER
Bill did an awesome job. I was very pleased with my service.