Always great service here! Easy to book, quick and attentive when I pull in the bay, and work always completed in a timely manner. Love the crew at Northeast Acura!
9/15/2020
Brooke W. VERIFIED CUSTOMER
He’s the best!
9/15/2020
Jeffrey K. VERIFIED CUSTOMER
Steve is always friendly and helpful
9/14/2020
Benedicta L. VERIFIED CUSTOMER
Keep up the good customer satisfaction job you all do.
Thank you
9/14/2020
Jennifer H. VERIFIED CUSTOMER
Great experience as always. Ryan was great!
9/13/2020
Ebi C. VERIFIED CUSTOMER
Steve was very professional and friendly; great service!
9/12/2020
Jennifer R. VERIFIED CUSTOMER
I am done with Northeast Acura and will never have my car serviced here again.
9/12/2020
Jessica S. VERIFIED CUSTOMER
The repairs done on my vehicle were not as discussed. I was told that the price for repairs was to replace the tailgate, which was not actually replaced. It is the same exact tailgate, they just painted the rust and did a subpar job. Looks terrible. Not satisfied at all.
9/12/2020
Vicki S. VERIFIED CUSTOMER
Car was sparkling clean and even inside was vacuumed, which was a mess of pet hair. He kept me informed of progress and explained everything. Even the other gentlemen offered advice for the ski rack! Just missed the coffee due to COVID!
9/12/2020
Elizabeth R. VERIFIED CUSTOMER
Ryan did a wonderful job. He provided great service and was well organized, informative and helpful.
9/12/2020
Kim P. VERIFIED CUSTOMER
Service was very timely and Bob was a pleasure to deal with!!
9/10/2020
Maruti, Phanigopal. VERIFIED CUSTOMER
I was happy with the fact that finally the problem was diagnosed , But it took a month for then to correctly diagnose the problem,
I don’t think experts should take so much time.
9/10/2020
Joann C. VERIFIED CUSTOMER
Ryan was very cordial and helpful. Thank you.
9/10/2020
Christopher B. VERIFIED CUSTOMER
As always excellent and timely service. Service writer Ryan was polite and attentive
9/10/2020
Brian R. VERIFIED CUSTOMER
Bob took the time to explain everything and walked through what was recommmended and what could be delayed until the next service. When picking up he thoroughly walked through what was completed on the car and future recommendations. Pleasant, thorough, and helpful. Completely satisfied. Thanks Bob for an enjoyable experience and thanks to the service techs for taking good care of my car in a timely manner! 7 years with my TL and looking forward to at least another 3.
9/10/2020
Mary K. VERIFIED CUSTOMER
Ryan was professional, polite, as well as being very attentive during my long day at Acura Northeast service.
I would highly recommend your dealership & Ryan, as well!
Although it was a long day, it was very comfortable at the dealership, inspite of Covid
9/10/2020
Bruce P. VERIFIED CUSTOMER
You always do a great Service.
Customer many years
9/9/2020
Cynthia R. VERIFIED CUSTOMER
Ryan was great. He seemed happy and upbeat in assisting me with service on my vehicle.
9/9/2020
Francis R. VERIFIED CUSTOMER
I called for the oil service. When I talked to Steve he said it was a normal oil service. The last time I was there you did the brakes and anything else it needed. So this was a normal oil change.Ido not understand how the bill was almost 200 do.I always take my Acura's to you for any it needs. I trust you guys 100%.190 dollars for a oil change seems high.I still love you guys and will continue to have y take care of my Acura's. I just had to let you know how I feel. Thanks, Fran Reardon.
9/7/2020
Jessica L. VERIFIED CUSTOMER
Amazing customer service! I am so happy I made the decision to go with Northeast Acura!