As of this morning from backing out my driveway until I came to a red light, my brakes are sounding worst now, there can't be that much brake dust in my brakes. Please make me an appt. So when they "clean" my brakes, the can hear the grinding noise.
8/5/2020
Thomas A. VERIFIED CUSTOMER
I just want to say that I was very impressed of the service of Mr. Duncan, he was very professional and courteous towards me. I actually have a close friend d of mine who is a current customer at northeast Acura. His name is Otis Jenkins, he told me how great the service is and I experienced it fir myself. Thank you very much.
8/4/2020
James P. VERIFIED CUSTOMER
Excellent!
8/4/2020
Robert S. VERIFIED CUSTOMER
As always, Bob and the crew were great!
8/4/2020
Angela C. VERIFIED CUSTOMER
Steve was Very thorough and helpful
8/4/2020
Robert D. VERIFIED CUSTOMER
Steven did a great job. Thanks, Steven!
8/4/2020
Stephen A. VERIFIED CUSTOMER
Very courteous, kind and professional.
The customer service we received from NE Acura is second to none.
Thank you very much Bob!
8/3/2020
Carole M. VERIFIED CUSTOMER
Job well done with Robert McGraft!
8/3/2020
John R. VERIFIED CUSTOMER
Ryan was great. I really appreciated that when he recognized my car would need new tires soon he went ahead and prepared three estimates and presented then without me even having to ask.
8/3/2020
Robert O. VERIFIED CUSTOMER
Excellent service
8/3/2020
Bill C. VERIFIED CUSTOMER
Unparalleled professionalism. Very happy and look forward to building a relationship with all my members and family. Thank you again. Bill C
8/3/2020
William S. VERIFIED CUSTOMER
Steven handled our problem in a very professional manner with only minimal upsell pitch for already changed transmission fluid as well as freshly changed Dot 3 brake fluid.
8/3/2020
Linsen M. VERIFIED CUSTOMER
very good
8/2/2020
Scott P. VERIFIED CUSTOMER
As always, great and painless experience!
8/1/2020
Jerald S. VERIFIED CUSTOMER
Kept us well informed of needed/recommended service and associated pricing, as well as timing.
8/1/2020
Kevaun T. VERIFIED CUSTOMER
Robert did an excellent job of explaining everything that was done and he is very nice
8/1/2020
Stacey W. VERIFIED CUSTOMER
Steve was great communicating the services needed, as well as options. I felt very comfortable with all the work being done on our car. Much appreciated.
7/31/2020
Jeffrey K. VERIFIED CUSTOMER
Steven went beyond the call of duty to ensure that our car was properly fixed. Not only was he incredibly professional, but he was always very pleasant In person and on the phone. We want to thank him for providing such exemplary customer service!
7/31/2020
Herbert D. VERIFIED CUSTOMER
I am very concerned that my 2020 rdx has had continual brake problems.
My pads were replaced around 2000 miles.
At 5000 miles both the pads & rotors were replaced.
The braking issue is rampant on the social web sites.
Why hasn’t acura found a successful solution.
If I need another brake replacement I will have to implement the ‘lemon law’ & expect a new vehicle.
The service at the dealership is excellent.
This is a company problem.
7/31/2020
Marlon S. VERIFIED CUSTOMER
Ryan was and has always been professional, courteous, friendly and helpful. He makes you feel welcome from the time you walk into the dealership until you leave. All questions were answered and all issues were addressed. Thanks Ryan.