I felt as if Steve and I grew up together, like we knew one another our whole lives. I would refer anyone to Steve. I really appreciate the outstanding service. Much obliged!
Gratitude
5/8/2020
Peter M. VERIFIED CUSTOMER
Steve Duncan is an awesome service advisor. Very customer service oriented.
5/7/2020
George I. VERIFIED CUSTOMER
I always get good quality work when I come there thank you for a good job
5/7/2020
Stephen S. VERIFIED CUSTOMER
Steven is friendly and focused on getting things done, a definite asset to Northeast Acura.
5/7/2020
Cynthia D. VERIFIED CUSTOMER
Steven is friendly and goes above and beyond to help. He is very conscientious to make sure I am fully satisfied with the service. Steven takes the time to make me feel like more than just a number- he takes the time to make me feel valued as a customer.
5/7/2020
Camesha W. VERIFIED CUSTOMER
Robert went above and beyond from start to finish.
5/7/2020
Natalie B. VERIFIED CUSTOMER
My car is in worse condition than when I came in for an oil ND filter change. I ended up needing brakes and rotors then I need a new caliper which was changed about two years ago. Now my car has a burning smell and shakes when I go over 40mph. Was not doing noT before. Indo remember the last time I had my calipers changed the same thing happened and I ended up spending more money to have it fixed.
5/6/2020
Natalie B. VERIFIED CUSTOMER
My car is in worse condition than when I came in for an oil ND filter change. I ended up needing brakes and rotors then I need a new caliper which was changed about two years ago. Now my car has a burning smell and shakes when I go over 40mph. Was not doing noT before. Indo remember the last time I had my calipers changed the same thing happened and I ended up spending more money to have it fixed.
5/6/2020
Mary R. VERIFIED CUSTOMER
Prompt and pleasant and followed masks erc
5/6/2020
Randall P. VERIFIED CUSTOMER
Everything is always great at Northeast Acura. But my only complaint would be when items are written down on the job sheet, they are usually overlooked for some reason. This time I asked that the battery be secured down as I had to purchase a new battery to get to the dealership. As I was driving away I thought I should check to make sure it was done and sure enough it wasn’t. Not a big deal but hadn’t I checked it would have been loose until the next time I happened to be under the hood. I checked and they did secure it at that point but usually very please with overall service there
5/6/2020
Barbara B. VERIFIED CUSTOMER
I appreciate the consideration. Bob explained everything.
5/5/2020
Katlyn B. VERIFIED CUSTOMER
Great service! Thank you!
5/5/2020
Shawn P. VERIFIED CUSTOMER
Amazing customer service. Bob deserves an A+. Thank you.
5/5/2020
Mary M. VERIFIED CUSTOMER
Wonderful service
5/5/2020
Jennifer C. VERIFIED CUSTOMER
Thank you Robert McGrath provided excellent service, and very kind just waiting to hear back from you about my little problem I mentioned.
5/5/2020
Michael D. VERIFIED CUSTOMER
The valet service is a terrific idea in these times. Thank you!
5/4/2020
Dominick R. VERIFIED CUSTOMER
Very satisfied!
5/4/2020
Karen F. VERIFIED CUSTOMER
Robert did a great job - courteous, professional!and efficient - all while complying with COVID-19 restrictions.