Steven was great. He offered suggested services but wasn’t a hard sell, which I respect.
11/30/2019
Benedicta L. VERIFIED CUSTOMER
Steven promptly attended to me and very pleasant. I was very greatly satisfied with his service..
thank you
11/30/2019
Charles E. VERIFIED CUSTOMER
He was able to schedule additional items that I did not tell him about during initial call. Also he explained each item and gave all pricing estimates.
11/30/2019
Barbara B. VERIFIED CUSTOMER
Bob went above and beyond. I have complete trust in him, his service and his explanations to me above the service. He stayed beyond closing the night before Thanksgiving to ensure my car was safe, the service by him and his team was exceptional and the outcome was extremely successful. Thank you to Bob.
11/30/2019
Peter W. VERIFIED CUSTOMER
I’m very pleased. My 2010 til looks like a brand new car Thanks
11/30/2019
Dennis G. VERIFIED CUSTOMER
Steve was very good to work with!!
11/30/2019
Esther F. VERIFIED CUSTOMER
Friendly, prompt, attentive
11/30/2019
Matthew F. VERIFIED CUSTOMER
Bob was great! Looking forward to working with him in the future.
11/28/2019
Marek G. VERIFIED CUSTOMER
The service was performed in a very professional and timely manner.
The car was waiting for me when I arrived at the dealership.
11/28/2019
Nancy M. VERIFIED CUSTOMER
Excellent service as always.????
11/28/2019
John C. VERIFIED CUSTOMER
Communication and knowledge were excellent. Thanks for an excellent service experience.
11/27/2019
Mary H. VERIFIED CUSTOMER
As I mentioned to Steve today, this visit was less satisfying than usual. I had an 1130a appointment for a tire replacement..and ended up leaving the dealership at 2 hours later. I understand there was a little delay with UPS delivery. Steve kept me posted and offered a ride somewhere if needed. I needed to get on with my work day so unfortunately that wasn’t going to be helpful. The cost was also higher than I was quoted the day before... close to 50%.
Thank you for asking.
11/27/2019
Matthew G. VERIFIED CUSTOMER
Service Manager Steve was very accommodating as I did not have an appointment.
He got me in and technician Ross was excellent.
Ross fixed what I had messed up and insured my safety by inspecting and confirming the wheels I had brought in were not sized properly.
I then spoke to Tim who assisted with ordering the right size wheels and tires.
Great staff and customer service
11/27/2019
Steven L. VERIFIED CUSTOMER
Stephen was great to deal with.
11/27/2019
Ceasar L. VERIFIED CUSTOMER
The two individuals that helped me with my purchase, Nate Mills and Andrew Lawrence we’re very helpful and very kind. I would definitely go back to Northeast Acura in the future to purchase another vehicle and I will recommend people to shop there If looking for a vehicle.
11/27/2019
Francis R. VERIFIED CUSTOMER
Everything went very well, I was very happy with the service. I enjoy coming over to get my car serviced by the Northeast Acura people. I know they are going at what they are doing. Thank You . Fran Reardon
11/26/2019
Andrew L. VERIFIED CUSTOMER
Steve was great. Explained everything clearly and answered all my questions. Felt like I was in good hands
11/26/2019
Eileen L. VERIFIED CUSTOMER
Way too expensive for an oil change and tire rotation. The inspections were welcome, but really, for a car with 15K what does anyone expect to find?
Otherwise, you provide excellent service. Other than price, I have high regards so far from Northeast Acura.
Thanks,
Jim Luther