They took me right away and performed exactly what they said they were going to perform.
10/27/2019
Mitra G. VERIFIED CUSTOMER
He was very good
10/27/2019
Joseph V. VERIFIED CUSTOMER
Excellent care and consideration
Robert went out his way to provide great service
10/25/2019
Gregory G. VERIFIED CUSTOMER
How can it take 90 minutes to patch a tire??
10/24/2019
Gregory G. VERIFIED CUSTOMER
Bob was fine but your service manager Ryan is completely irresponsible and inconsiderate of customer concerns. He won’t return calls after several attempts to contact him. Get rid of him.
10/24/2019
Judith O. VERIFIED CUSTOMER
Stephen was very personable. He was helpful without being pushy. I appreciated not feeling like I was being oversold on services that weren’t needed. With that said, he professionally reviewed in detail what services were provided and answered any questions I had. It appeared the NE Acura service team did a nice job. Thank you!
10/24/2019
Joseph Z. VERIFIED CUSTOMER
Bob did a great job and was very accommodating
Thank you
10/23/2019
Judith G. VERIFIED CUSTOMER
He was excellent at accommodating my needs.
10/23/2019
Jeremy B. VERIFIED CUSTOMER
Very helpful and friendly
10/23/2019
Marjorie S. VERIFIED CUSTOMER
I was very happy and looking forward to filling out the survey.
Marjie
10/23/2019
Vicki S. VERIFIED CUSTOMER
Stephen was very courteous and extremely helpful with explaining everything. Also with arranging for the Lyft shuttle to & from work. Thank you Northeast Acura!!
10/23/2019
Kathy F. VERIFIED CUSTOMER
Steven explained everything to me about what was wrong with my car so I was able to make an informed decision on what repairs I was going to have done. His estimate on how long the repairs would take was right on. Haven’t had to have many repairs on my car and I haven’t used Acura for the ones I did have but I will definitely reconsider that after my experience today.
10/22/2019
Lynne V. VERIFIED CUSTOMER
Robert was very helpful, friendly, and kind. He was also knowledgeable.
10/22/2019
Michael L. VERIFIED CUSTOMER
Delighted with the sales person Brooke Wilson
10/22/2019
Stephen B. VERIFIED CUSTOMER
The service guy was very nice but I find it ridiculous that I pay $1830 for a maintenance and you can’t include a needed oil change. Because if this, I will no longer be coming to Acura for service on my vehicle.
10/22/2019
Andrew Z. VERIFIED CUSTOMER
Very satisfied with the work done for my car. Drives easily on the road once again. I appreciate Bob's friendliness and explanations. Thank you!
10/21/2019
Melissa D. VERIFIED CUSTOMER
Quick and convenient!!!!!!!
10/19/2019
Stephanie S. VERIFIED CUSTOMER
He did not think I was imagining the rattle that I heard