I was very happy that Stephen got me out of there sooner than expected and he found me a coupon so my service was free. Thank you Stephen!
8/31/2019
Laurie S. VERIFIED CUSTOMER
Bob was so kind and helpful. He made sure they backed up my vehicle so I could easily get my kids and stroller back in the car. Thanks again!
8/31/2019
Brian R. VERIFIED CUSTOMER
Quick , efficient no nonsense
8/31/2019
James D. VERIFIED CUSTOMER
Very helpful!
8/30/2019
Joseph L. VERIFIED CUSTOMER
Steven was fantastic as always. He is a consummate professional. Northeast should feel fortunate to have him as part of your team.
8/30/2019
Michael J. VERIFIED CUSTOMER
Stephen was excellent.
8/29/2019
Nicolle M. VERIFIED CUSTOMER
As always from the time I arrived everything went very smoothly even though the online appointment I scheduled was not showing up. I did this via an email I received from the company. Bob provided me with a great experience checking in and asking if I was doing alright in the waiting area. He also helped me with my back up camera alignment before I left as I asked him to review it. Very good experience:) thank you!
8/29/2019
Cynthia R. VERIFIED CUSTOMER
Robert was very good and professional. Explained what was being checked. Inspection went smoothly. Would continue to have my vehicle maintained by Northeast Acura.
8/29/2019
Oscar W. VERIFIED CUSTOMER
The service team is polite and professional. I’m disappointed that my $2600 100,00 mike servicing didn’t detect that my front brake pads needed replacing.
8/29/2019
Susan D. VERIFIED CUSTOMER
My oil was changed promptly and you found a nail in my tire and fixed it at no charge! Thank you!
8/28/2019
Karla T. VERIFIED CUSTOMER
Everyone is very courteous and accommodating.
8/26/2019
Gerald S. VERIFIED CUSTOMER
Great Service
8/25/2019
Edward W. VERIFIED CUSTOMER
Maybe the online reservation system didn’t convey my request properly: there is at least one step that was not completed before my car was delivered— removing plastic wrap from under the drive’s side floor mat. It makes me wonder if other steps also were not completed. When I made the reservation online, I asked to have such pre-delivery steps corrected. The floor covering was not touched, which leaves me wondering whether there could be anything else?!
8/24/2019
Lucas Q. VERIFIED CUSTOMER
Service Dept and Parts is always helpful. Steve Duncan was especially helpful.
8/23/2019
Joyce B. VERIFIED CUSTOMER
Northeast Acura service advisors are the best! My vehicle needed unexpected service today without an appointment. The problems were fixed same day with expertise and smiles. Best dealership ever! I'm on my 3rd Acura from Northeast Acura and am a very happy customer! Thanks again for your help today!
8/22/2019
Christopher B. VERIFIED CUSTOMER
Ryan is a very capable and customer oriented service manager. He is a pleasure to deal with and always makes sure the customer is taken care of. Thank you !
8/21/2019
Jessica D. VERIFIED CUSTOMER
I came in unexpectedly today due to a squeaking. That had become incredibly irritating. The service team was able to identify that it was caused by my spare tire, which had become loose under my MDX. They fixed the problem and I had a nice and quiet ride home. Very happy with my service!
8/21/2019
Harold Y. VERIFIED CUSTOMER
As always, very pleased with Ryan and the service technicians.