You guys are the best. I moved and still make the 150 mile drive to have my car serviced.
7/13/2024
Jan P. VERIFIED CUSTOMER
Dwain continues to provide EXCELLENCE service each & EVERY time I visit your service center.
7/13/2024
Darryl R. VERIFIED CUSTOMER
Dwain is great!
7/13/2024
Thomas M. VERIFIED CUSTOMER
The best
7/13/2024
Jason R. VERIFIED CUSTOMER
Dwain always provides service with a smile. He is always very helpful and a great asset to your organization. He lets us know when preventative maintenance is needed and a cost estimate. He goes above and beyond to provide excellent customer service.
7/13/2024
John S. VERIFIED CUSTOMER
My service needed was VERY BRIEF, it Tim was pleasant, Effie, helpful and very positive and polite.
7/13/2024
Scott E. VERIFIED CUSTOMER
Excellent
7/13/2024
Pamela A. VERIFIED CUSTOMER
Dwain provides consistent quality care each and every interaction.
7/13/2024
Melissa D. VERIFIED CUSTOMER
Phil was very professional and helpful.
7/13/2024
Charles F. VERIFIED CUSTOMER
Everything was good.
7/13/2024
Kevin M. VERIFIED CUSTOMER
I drove from Lansing to Grandville to have my wheels balanced after they were rotated. The wheels are still not balanced correctly. I really can't afford to take another day and drive all the way up to Granville to have them rebalanced. I've always had really great service from Serra Honda in grandville, that's why we drive 1 hour and 10 minutes one way to get our vehicle serviced, because to this point we've always had better service than we can find around the Lansing area.
7/13/2024
Brian M. VERIFIED CUSTOMER
Outstanding.
7/13/2024
Shirlene S. VERIFIED CUSTOMER
Very efficient
7/13/2024
Michael V. VERIFIED CUSTOMER
Cale continues to do a great job with helping me with service needs for my Pilot. Thank you!
7/12/2024
Kelly K. VERIFIED CUSTOMER
We were told our vehicle was dead and we may not even make it home. It took it to another mechanic because what we were told was wrong with it gave us no indication that such problems occurred. The other mechanic did not see any problems that your dealership saw and the vehicle is still running strong.
7/12/2024
Barbara S. VERIFIED CUSTOMER
Dwain always looks out for my car!
7/12/2024
Linda P. VERIFIED CUSTOMER
Thank you for finding the problem and fixing it in a day
7/12/2024
Jeffrey C. VERIFIED CUSTOMER
Right on time and update after the service
7/12/2024
Lorraine H. VERIFIED CUSTOMER
Dwain was superb in helping me solve the issue with my car. Thanks a million to Dwain.
7/12/2024
Mary J. VERIFIED CUSTOMER
Dwain rocks,I can't believe how kind and helpful he is. He really excels at customer service!