Connor was very polite and helpful. We are always happy with the service we receive from Serra Honda.
7/9/2024
Ted S. VERIFIED CUSTOMER
Finished sooner than planned and all is working
7/9/2024
Siobhan E. VERIFIED CUSTOMER
Tim was very nice, explained the work I need done well and broke it all down for me. Coming from the auto industry years ago, it's nice that there are still good service advisors out there!
7/9/2024
James K. VERIFIED CUSTOMER
Dwain always makes me feel welcome. I appreciate the information about my truck and tune up type things.
7/8/2024
Thomas M. VERIFIED CUSTOMER
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7/7/2024
Garet P. VERIFIED CUSTOMER
Sticker on windshield was omitted
7/7/2024
Lisa W. VERIFIED CUSTOMER
Timothy H. was excellent!
7/7/2024
David M. VERIFIED CUSTOMER
Phil was great. Liked working with him.
7/6/2024
Joseph F. VERIFIED CUSTOMER
Conner was amazing. One of my tires blew out and Conner was able to help out in anyway he could and provided excellent service. He made sure the warranty I had on my tires was effectively used so I wouldn’t be charged anything. Very professional and efficient worker. Thanks again Conner
7/6/2024
Michael A. VERIFIED CUSTOMER
Dwain was very helpful and quick
7/6/2024
Bob S. VERIFIED CUSTOMER
I will give top marks!
7/6/2024
Lisa R. VERIFIED CUSTOMER
Fast friendly and efficient service. Love it.
7/6/2024
Daniel C. VERIFIED CUSTOMER
Maybe I have been spoiled by my experience with Courtesy Dodge when I owned a Chrysler Town & Country van. Their service department always made me feel important to them and I felt like they had my best interest in mind. Our experience with purchasing our Pilot was great. My experience with the service department at Serra, not so much. I felt like an imposition, disrespected and that they really didn’t care whether I was there or not. I waited 4 hours for an oil change. (Would have taken an hour at courtesy even without an appointment). Granted, I did not have an appointment, but was told by phone call the previous day I might have to wait two hours, which I was prepared for. Thinking I'll try Fox Honda next time.
7/6/2024
Joseph K. VERIFIED CUSTOMER
Cale was and always has been helpful in my past visits
7/6/2024
Brenda L. VERIFIED CUSTOMER
Dwain continues to provide accurate, friendly service.
7/6/2024
Diana B. VERIFIED CUSTOMER
Cale is awesome! He is very knowledgeable, friendly and great customer service skills!
7/6/2024
Sheryl W. VERIFIED CUSTOMER
An oil change got real expensive real quick.
7/6/2024
Mary F. VERIFIED CUSTOMER
The young man was very courteous ,
I have been very happy with SERRA
HONDA.
THANK YOU
Mary F