Timothy was incredibly helpful. I appreciate him explaining the process for my lease vehicle and upcoming processes for each set of miles. he is very positive and upbeat, and I appreciate the thorough communication
7/5/2024
Linda B. VERIFIED CUSTOMER
Very prompt and thorough, thank you
7/4/2024
Karen B. VERIFIED CUSTOMER
The best service writer. Always fixes your problems. Very knowledgeable.
7/4/2024
Christina H. VERIFIED CUSTOMER
Worst service ever. You charged me to replace my rear mudflaos, all they did was tear off the old ripped. Where are the new ones!!??. You replaced cabin filter, my fan is making a horrible noise. You did not install it and put it back together properly. That's 0 for 2. Did you do the oil change correctly?? Am I 0 for 3?? Taken advantage of? Now I have to waste gas and time to come back in to tell you to do your job right. I want a credit and you need to fix this.
7/4/2024
Gertrude W. VERIFIED CUSTOMER
Good timely service.
7/4/2024
Catherin P. VERIFIED CUSTOMER
Cam’s service was excellent in all areas. Great communication and customer service. Staff like Cam are why I chose Honda and why I will continue to choose Honda in the future.
7/4/2024
Timothy K. VERIFIED CUSTOMER
Dwain is great . The recall and oil change were completed in a timely manner.
7/4/2024
Deborah R. VERIFIED CUSTOMER
Attentive, & professional. Very friendly.
7/4/2024
Aleta B. VERIFIED CUSTOMER
Fast, efficient and very friendly!
7/4/2024
Cindy M. VERIFIED CUSTOMER
1. There was some disagreement who was my service rep when I arrived; it was uncomfortable. 2. When I was called to advise my car was ready, told he would send courtesy van right away. After an hour, I called on TOA, then the van driver called me to say in 30 minutes. He was exactly on time (great guy- very personable - I wish I remembered his name).
7/4/2024
Timothy B. VERIFIED CUSTOMER
Phil was very helpful and friendly. Great person to have on your staff!
7/4/2024
Barbara W. VERIFIED CUSTOMER
Service dept is run very well!
7/4/2024
Bob A. VERIFIED CUSTOMER
Dwain was excellent!
7/4/2024
Sheila L. VERIFIED CUSTOMER
Fit me in , d shuttle service. Had warranty on file- all good!
7/4/2024
Lorelle V. VERIFIED CUSTOMER
Quick and issue resolved
7/4/2024
Sherri M. VERIFIED CUSTOMER
Thank you! 100% satisfied!!
7/4/2024
Steve M. VERIFIED CUSTOMER
Mr. Saber was very helpful with the full service process, explained everything on a courteous and professional manner. I was very happy with my service at Serra Honda.
7/4/2024
Richard F. VERIFIED CUSTOMER
Timothy was wonderful to work with! He explained everything and went out of his way to make sure I felt comfortable with all of the information regarding our vehicle. We can’t thank him enough!
7/3/2024
Diane V. VERIFIED CUSTOMER
Very fast service without having a scheduled appointment time. Thank you
Dr