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Real Reviews from VERIFIED CUSTOMERS
Julie C. VERIFIED CUSTOMER
Very courteous and kind car service driver. Thank you
1/22/2025
Gary J. VERIFIED CUSTOMER
All good
1/22/2025
Nancy S. VERIFIED CUSTOMER
Cam is pleasant and easy to work with. He is very detailed and always on task - good with people!
1/22/2025
Samantha L. VERIFIED CUSTOMER
Dwain is always awesome. He was 20 years ago and he still is now. Man, now I sound like an old lady. Do what you can to keep him around! I don't think I'd drive this far to see anyone else. <3
1/22/2025
Delicia M. VERIFIED CUSTOMER
I’m not really happy I was told bumper to bumper warranty would cover lights and electronics I bring my car in and guess what it’s not covered due to needing a recalibration and was told my car was probably hit in a parking lot with no damage to it sounded so silly. I was literally driving my car when all the lights came on and now I have to pay 340$ not impressed and will not be ever purchasing any type of warranty through Honda if I even buy another Honda.
1/22/2025
Dominque L. VERIFIED CUSTOMER
I want to come back in. My engine light is still blinking. Want to make sure everything got/gets acknowledged.
1/22/2025
Douglas S. VERIFIED CUSTOMER
Dwain is a real asset to your dealership. I trust him and know that he won't try to sell me a part or service unless it is truly in my best interest. We really like all of you!
1/22/2025
Barbara F. VERIFIED CUSTOMER
Dwain is always the best service advisor! The service at Serra is fantastic!
1/22/2025
Benjamin O. VERIFIED CUSTOMER
Had a great experience. Person on the phone was friendly and made me feel welcomed. Service was fast and effective. Will be coming back
1/21/2025
Mark . VERIFIED CUSTOMER
Camden was very efficient, clear on questions I had for future service, all while polite and courteous throughout my visit.
1/21/2025
Terry W. VERIFIED CUSTOMER
Thanks
1/21/2025
Ernest V. VERIFIED CUSTOMER
Dwain constantly exceeds my expectations
1/21/2025
Gregory W. VERIFIED CUSTOMER
Always professional, knowledgable and helpful.
1/21/2025
Stephen A. VERIFIED CUSTOMER
Cale Bemke is awesome! I can tell he loves his job and enjoys working at Serra. Do whatever you can to keep people like Cale. Make sure they keep pace with inflation and I’ll keep coming back! It’s a far too common problem in the service industry and turnover isn’t good for customers. Thank you! ???? This is the best dealership experience I have ever had, across all brands.
1/21/2025
Noah H. VERIFIED CUSTOMER
Great service and got my car done just in a timely manner. Was quoted over an hour but he got it in so much quicker and such great customer service. Thanks again.
1/21/2025
Brandice M. VERIFIED CUSTOMER
Dwain has always been quick to help me with any issues since I’ve purchased my vehicle years ago. Went in today for a diagnostic and it only took 30 minutes for a quick and affordable answer and fix. Always satisfied after leaving the dealership (;
1/21/2025
James V. VERIFIED CUSTOMER
Davin went out of his way to help me out. Great work!
1/21/2025
Joshua T. VERIFIED CUSTOMER
Service representative that I worked with was exceptional: friendly and responsive. The service was quick.
1/21/2025
Richard O. VERIFIED CUSTOMER
Dwain for many many years has serviced my Hondas. He is very easy to work with. He actually seems to care about me and my autos. Thanks Dwaine and I hope your still around for my more years to spend service my Autos.
1/19/2025
Jesus Or. VERIFIED CUSTOMER
Mr Risk did in outstanding job. Very well organized great customer service. Only thing is the service is so expensive
1/19/2025