Dwain is always the best.
A great example (and hopefully a mentor) for the younger service staff.
12/8/2024
Kelsey P. VERIFIED CUSTOMER
Dwain is always helpful, knowledgeable, and proactive in helping ensure my vehicle gets the best care and maintenance. I trust his judgement and expertise and am never disappointed.
12/8/2024
Arthur A. VERIFIED CUSTOMER
I was very disappointed that I still had to pay a deductible with the pro lem being the battery. I know the dash was flashing several issues but my complaint in the first place was the battery. It is very disconcerting that I paid near $300 for a new battery. I will be honest, I will likely be looking for different place to service my CRV.
12/8/2024
Aaron K. VERIFIED CUSTOMER
8am scheduled service. Took over 4 hours for mounting 4 tires & alignment.
Was called at 8am and told it would be ready by 10. Showed up at 11 to be told it would still be another hour.
Asked if I was interested in a service 5,000 miles before it was due as part of a major overhaul.
Been coming here for 8 years; worst service and communication since I’ve been coming here. Appreciate a $15 discount, but a mess all around.
12/8/2024
Patricia M. VERIFIED CUSTOMER
Davin Risk was very personable. He was very friendly and upbeat. He made sure to talk me through what to expect the next 2 times I will be bringing in my Honda Accord. This time I was in for the 2nd oil change on my new car that I bought in May.
12/8/2024
Matthew S. VERIFIED CUSTOMER
Once again Dwain and team did an excellent job in taking care of all my repairs on my Honda. Great job and Thank You.
12/8/2024
Beth H. VERIFIED CUSTOMER
Dwain was absolutely fantastic to work with!
12/7/2024
Shannon F. VERIFIED CUSTOMER
Caledonia is beyond amazing. ALWAYS super helpful and friendly.
12/7/2024
Brigitte C. VERIFIED CUSTOMER
Fast and courteous service people. Comfortable lounge area with good coffee.
12/7/2024
Anna M. VERIFIED CUSTOMER
Phil patiently researched snow tire and all weather tires (not sure if that's the right terminology) options for my car. I made a choice and drove away, after tires were changed, feeling much more safe. I'm very grateful.
12/7/2024
James W. VERIFIED CUSTOMER
Great Service.
12/7/2024
Michael D. VERIFIED CUSTOMER
The snow tires are round, black, ride smooth and grip in the snow and ice. Good job ????!
12/7/2024
John V. VERIFIED CUSTOMER
Great service, very satisfied
12/7/2024
Peter D. VERIFIED CUSTOMER
Very fast and professional service
12/7/2024
Barbara V. VERIFIED CUSTOMER
I am very happy with the service Kale provided today at Serra Honda.
12/7/2024
Jan M. VERIFIED CUSTOMER
Knowledgeable staff and wonderful service.
12/7/2024
Stacy B. VERIFIED CUSTOMER
Dwain was top notch. SUCH a nice guy, and he actually really made my day just from the few minutes of interaction I had with him. I will continue to work with him again and again because he makes everything so simple!
12/7/2024
Stacy D. VERIFIED CUSTOMER
Cam is amazing!! He is always kind, explains things and is very competent! 5 stars!!