Dwayne is professional, kind, and desires for you to receive the best service Wedt Michigan has to offer
11/25/2020
Kathleen D. VERIFIED CUSTOMER
Always awesome with Dwain!
11/25/2020
Mary Lou. VERIFIED CUSTOMER
We continue to enjoy and appreciate the high quality service provided at Serra Honda.
11/24/2020
Cassie I. VERIFIED CUSTOMER
Ok be back to see Jesse for all my honda needs at serra..thanks so much..cassie..
11/24/2020
Patti L. VERIFIED CUSTOMER
Well I went in for a recall -hoping that was done -I really don’t have a way of knowing !! But with my car in they text me about my brakes say they needed to be done ??so I took it to my shop that has always taken care of my cars and they pulled it in and took off the tires and called me to tell me they didn’t need to be done at this time .I’m a little confused why I was told by your shop I needed them done ??? The thing is I just bought a new crv from there just a few months ago !! If this happens again I really won’t be back for my next car ! Disappointed ????
11/24/2020
Jody R. VERIFIED CUSTOMER
Dwain is the reason I get my 2019 CR-V serviced at this dealership. He is a great ambassador for customer service.
11/24/2020
Peggy S. VERIFIED CUSTOMER
Easy online scheduling, Cory was thorough, informative, knowledgeable & friendly. No wait time upon arrival & estimated service time was accurate.
11/24/2020
Nance G. VERIFIED CUSTOMER
Dwain always takes good care of my vehicle . Very trustworthy and easy to work with . A great guy.
11/24/2020
Chris B. VERIFIED CUSTOMER
Dwain was very helpful.
11/24/2020
Richard M. VERIFIED CUSTOMER
I ask for him. He is always fair and helpful. He doesn’t just sell more services but talks of where things are all with the vehicle and the smartest ways to approach maintenance: I.e. not just doing something because timing says to but the condition of the vehicle.
11/24/2020
Mark L. VERIFIED CUSTOMER
Great Service. Just a oil change. Les then 45 minutes
11/22/2020
Alyssa M. VERIFIED CUSTOMER
The oil change was completed in a timely manner, which was good. I have been regularly getting oil changes from you guys for years and had no problems. However, this time they noted a running board light out on my rear and asked if I wanted them to replace it. I declined and thanked them for noticing. They continued to push the matter until I looked the man in the eye and very forcefully said "I will go to Autozone and replace it myself, I know how". He then followed up with "I don't want you to get pulled over for something silly like that". It was still light outside, it wouldn't have mattered. It was NOT a brakelight. It was extremely unprofessional to keep pushing the matter and made me want to start getting oil changes elsewhere. I understand asking, but please respect customers responses. Just because I'm a woman doesn't mean I don't know how to change a light bulb in my car.
11/21/2020
Julio C. VERIFIED CUSTOMER
Very accurate and precise on my questions..great customer service so early on the day to drop off my car so I can make it to work on time..overall..very satisfied
11/21/2020
Stephanie . VERIFIED CUSTOMER
Jesse was incredibly friendly, greeted me outside at my car, and had me in and out FAST! Appreciate the great service!
11/21/2020
John P. VERIFIED CUSTOMER
Dwain is the best!
11/21/2020
Stacey C. VERIFIED CUSTOMER
Excellent service, as always!
11/21/2020
Thomas D. VERIFIED CUSTOMER
Happy it was determined I needed a new battery before the tough days of winter hit us. My Accord is good to go for the Michigan winter.