Serra Honda Grandville Auto Repair Service

He did a great job of explanation what to do for my car. Nice to customer and always ready to help when his customer needed! Thank you!

As always, Dwain was very helpful and thorough with everything.

Cam is always a terrific help - !

Dwain does a great job- he communicates expected costs, is honest and straightforward. His follow through is great and industry knowledge helpful.

This place is the best. The service department at Serra is why I come back. I could go anywhere but I come here.

My car was properly repaired and ready on time. I think they even washed it!

He kept me updated on progress

I bought the car in August as a CERTIFIED used vehicle. I was told it went through like a 150 point inspection or some **** like that. We traveled to Cincinnati in October and my wife went to use the passenger visor and when she went to rotate it toward the passenger window it completely fell out of the socket. I was told today during service for an oil change that the warranty wouldn’t cover the cost to fix it. If I would have noticed it before purchasing would you have fixed it then??? I also asked for crossbars for the roof rails when I bought the vehicle as a gesture of your appreciation for my business. I spent over $40,000 for my vehicle and was told no. I was told that you would be gracious enough to give me your cost of the cross bars which I was told would be around $300. I bought a pair on Amazon for less than $100. I was told today that it would be about an hour and a half for my vehicle to get the oil change, tire rotation, and brake fluid flush and fill. I waited almost 3 hours. Connor came out to the waiting room three or four times to interact with other customers and never acknowledged me or gave me an update about the status of my repair or how much longer it would be. Needless to say, I will never bring my business to you assholes again. You are the classic example of a rich **** republican businessman who swindles his customers. I also heard Connor tell an older women she needed her cabin air filter replaced. It would be $50. You can buy those filters for $10 and it’s a two minute job. Good job taking advantage of people that don’t know **** about vehicle repairs and maintenance.

Phil is always so helpful and friendly. He works hard to make sure that I am satisfied. The team does great work.

Excellent in every way!!

I have worked with Deain before and he has always been very helpful. The service was done properly and promptly.

Everything went as planned. Polite and professional. Timing was perfect.

Cale does a great job!

Everyone was wonderful and great! daune saved my day!!!Thank you

Every thing was handled professionally and staff was friendly and informative.

I love Serra Honda Grandville long time ago because Cale Bemke very nice every time when I bring my Car to service Department. Also after that Honda Team update my Car run very well. Thank you for good service and thank you Cale Bemke very friendly. ????

Thankful I was able to get in without an appointment. Service at Serra is always been top notch for our family!

I appreciate you guys getting my car in and repaired so quickly during a holiday week. Car issues can be stressful, but the process of diagnosing the problems here was easy, and the communication by Davin was helpful. I liked the new option to pay online as well.

Drain is always THE BEST!

Phil is awesome. Been working with him for a couple of years now’s. He was very helpful with my CRV 30,000 mile service as well as answering all my questions regarding some issues I have with my 2018 Pilot.