Everyone is top notch. From initial drive in to drive out, a very positive customer commitment. Thank you!!
9/15/2020
Walter C. VERIFIED CUSTOMER
I like to feel like I’m being taken care of properly and your people do the job perfectly matter fact it’s almost like I’m being spoiled you guys do a great job job that was done on my vehicle was great for once I didn’t have a greasy dirty fingerprints all over the place the spare tire was put back in the trunk cord goes it was taken care of I’m very pleased you guys will do a great job I got nothing to complain about and for me that’s a good thing a very rare thing actually !!
9/15/2020
Elizabeth V. VERIFIED CUSTOMER
Jamie was wonderful and the Serra Honda team provided quick and exceptional service!
9/15/2020
Ruth Ann. VERIFIED CUSTOMER
Thanks
9/15/2020
Mary S. VERIFIED CUSTOMER
Everything with the car went smoothly. The valet pick up time was rather long (3 hours after Dwain called to say my car was done). I didn't mind waiting, but it would have been nice to be notified that he was running late.
9/14/2020
Trinka J. VERIFIED CUSTOMER
I Appreciated getting my car in, to find a leak in the tire, even though I didn’t have an appointment. It was kind of her to fit me in. Thank you so much for a great service department!
9/14/2020
James M. VERIFIED CUSTOMER
This was my first trip ever into your service department. Cody is top notch
9/14/2020
Jeremy Trennepohl. VERIFIED CUSTOMER
Yomani was excellent.
9/14/2020
Marlene M. VERIFIED CUSTOMER
Heard noise in back left tire when driving home. Was not there before. Will drive car for awhile to see if it goes away.
Otherwise pleased with service and updates during the day by Randy.
9/14/2020
Donna C. VERIFIED CUSTOMER
As usual Dwayne was great. However my daughter recently had some issues with getting a windshield replaced. If anyone cares about this please give me a call at ****-****-xxxx.
9/14/2020
Frank B. VERIFIED CUSTOMER
He answered my questions thanks
9/14/2020
Steven D. VERIFIED CUSTOMER
Very professional and I appreciate the masks and safety in the waiting area
9/14/2020
Naomi Q. VERIFIED CUSTOMER
Very helpful. Excellent service. Thank you.
9/13/2020
Alec D. VERIFIED CUSTOMER
Disappointed- we were NOT told that when we had concerns or things not operating correctly that we would be responsible for a diagnostic fee each time... my driver window is either off the track or something is wrong (anyone who would try my window would immediately know what I mean)... we were told things like this would be covered for sure the 1st year and we’ve had my van only 2 months.
I was treated kinda rude (guy made me feel like an idiot) when I brought up the concern and tried explaining it. Felt bummed with the service I received. We had great experience with sales department when buying)
9/13/2020
Clardia R. VERIFIED CUSTOMER
Okay
9/12/2020
Jan K. VERIFIED CUSTOMER
Ty!
9/12/2020
Olja H. VERIFIED CUSTOMER
Great customer service as always.
9/12/2020
Timothy F. VERIFIED CUSTOMER
Recall on my pilot very disappointed with honda
9/12/2020
Grant G. VERIFIED CUSTOMER
Cody was amazing and was able to fit us in last minute! He also took the time to look at one of our concerns with the car and explained some options to get it fixed! Super friendly staff all around!