Called at 11 and was able to get an appointment a t 1:30
5/20/2020
Bradley F. VERIFIED CUSTOMER
Dwain is a pro all the time and fully focused on the customer and helping them
5/19/2020
Michelle C. VERIFIED CUSTOMER
Dwayne has also been knowledgeable, helpful, courteous, kind and just a good person.
5/19/2020
David K. VERIFIED CUSTOMER
Fast and great service!
5/19/2020
John E. VERIFIED CUSTOMER
You guys do a great job on the service area. Very friendly and well organized
5/18/2020
Martine B. VERIFIED CUSTOMER
Dwain always does a great job and that’s why I’ve come back to him with every repair I need he is a great communicator and always keeps me in the loop. I am very thankful for all the work he has done to both of my Honda vehicles.
5/18/2020
Eric P. VERIFIED CUSTOMER
I appreciate that they inspected my car and informed me of potential problems. Thank you all.
5/16/2020
Michael V. VERIFIED CUSTOMER
Good follow up to resolve my concerns.
5/15/2020
Jackie C. VERIFIED CUSTOMER
Thank you
5/14/2020
Donald /. VERIFIED CUSTOMER
Floyd and Dwaine are the best!
5/14/2020
Donald /. VERIFIED CUSTOMER
Floyd and Dwaine are the best!
5/14/2020
Joelle G. VERIFIED CUSTOMER
Travis does an amazing job, very knowledgeable and does so good with customer service. I didn't feel like I was bothering him because some of my questions could drive people crazy. He took his time and explained everything and seem genuinely happy to have helped me.
5/14/2020
Munish S. VERIFIED CUSTOMER
Good experience
5/12/2020
Thomas L. VERIFIED CUSTOMER
Cody is awesome. He has helped me in the past and I always appreciate his help.
5/10/2020
Clyde T. VERIFIED CUSTOMER
I had my Honda CRV in to have an oil change at Serra Honda in Grandville MI last month. They had new equipment that checks the alignment of the wheels when you drive passed it. Dwight told me that the rear wheels were out of adjustment.
I stopped in at Serra this Thursday, I talked to Dwain and set me up with an appointment for the next day to get the alignment done. The job took less time than I expected. Tom Thompson
5/9/2020
Olivia F. VERIFIED CUSTOMER
Love going to Serra ! Definitely will be purchasing my next car from them.
5/7/2020
Melisa VERIFIED CUSTOMER
His service was excellent! Very responsive to offering solutions to my problem.