Our entire family has enjoyed working with Serra Honda for over 20 years
because of their professional management and outstanding service.
3/14/2020
Mary B. VERIFIED CUSTOMER
Danielle was friendly, knowledgeable and timely. She helped negotiate lower cost for an unexpected problem in my 3 year old car. Still don’t know how fuel injector stopped working or if defective, but Danielle was fantastic!
3/14/2020
Georgia R. VERIFIED CUSTOMER
First experience at Serra Honda was very good. Will be back!
3/13/2020
Tara T. VERIFIED CUSTOMER
Randy was great, however no one told me they had to remove one of my car seats and instead of placing it in the trunk they placed it in the backseat so while holding a baby it was very difficult to remove that from the backseat to install it where it was supposed to be. I would’ve appreciated if someone would’ve notified that they had to remove my car seat and then a.
Randy was great, however no one told me they had to remove one of my car seats and instead of placing it in the trunk they placed it in the backseat so while holding a baby it was very difficult to remove that from the backseat to install it where it was supposed to be. I would’ve appreciated if someone would’ve notified that they had to remove my car seat and then At least offer to help me get it reinstalled
3/12/2020
Mark B. VERIFIED CUSTOMER
Randy was great. Very informative. Great experience
3/12/2020
John H. VERIFIED CUSTOMER
Cody went above and beyond and saved my life by notifying me that my car was very unsafe to drive. Thanks bro
3/11/2020
Angela M. VERIFIED CUSTOMER
I had to bring the Accord back after having an oil change it stalled in front of the Serra Honda. A part had not been plugged in properly. They took it in right away and showed me what occurred but it should never have happened.
3/11/2020
Alex R. VERIFIED CUSTOMER
I went for a check engine and they didn't resolve the problem nor did they tell me what the problem was and still charged me. If this problem comes up again I will return but wouldn't want to be charged.
3/10/2020
Renee C. VERIFIED CUSTOMER
Cody is a genuine person and I enjoy working with him!
3/10/2020
David D. VERIFIED CUSTOMER
Dwain Scheller has set the bar very high, but since he was on vacation this week, Randy stepped up and did a great job!
3/10/2020
Jayson S. VERIFIED CUSTOMER
I needed 3 new lug nuts to replace the keyed ones and they charged me for a tire rotation to do it. That would be fine but I don’t think they rotated the tires. I would have made a fuss but I didn’t have substancial evidence other than no other lug nuts looks touched.
3/9/2020
Perry J. VERIFIED CUSTOMER
Dwain did everything he promised in a very timely manner. Two thumbs up for Serra and Dwain
3/9/2020
Joseph M. VERIFIED CUSTOMER
Fast, convenient, friendly, quality.
3/7/2020
Samantha R. VERIFIED CUSTOMER
Great service. Went above and beyond what I expected. Shuttle service was great too!
3/6/2020
Gary A. VERIFIED CUSTOMER
Perfect as expected
3/6/2020
Emily . VERIFIED CUSTOMER
Very pleased with Cody and Floyd. Thank you both for your hard work and doing as much as you could for me.
3/6/2020
Brian W. VERIFIED CUSTOMER
He did awesome
3/5/2020
Brian D. VERIFIED CUSTOMER
I was very happy today. My Odyssey shifts much better now! I also appreciate the shuttle that picked me up from work. That was very convenient and appreciated!
3/5/2020
Robert M. VERIFIED CUSTOMER
We are very happy and satisfied with the personal service we receive from Sierra Honda, especially from the service department and Swain Schiller. Dwain is a extremely knowledgeable and courteous each and every time we have need in the service department. He greets each and every customer with a genuine smile
smile.
3/5/2020
Michelene P. VERIFIED CUSTOMER
Dwain is a great service writer. He’s nice, very professional, communicates effectively, has thorough knowledge of vehicle mechanics/technology, and listens to and addresses all questions very well.