Dwain went above and beyond - five star customer service! Highly recommend! Thanks- RF
1/31/2020
Barbara H. VERIFIED CUSTOMER
Danielle was awesome. She needs a $5 per hour raise. She stayed late to wait for me because I work late and go in early I work 10 hr shifts. she was kind enough to get me Harvey (the loaner car) you’ll have to ask her about my extremely emotional breakup when I picked up my car ????????. Thank you for having awesome people to help me out.
1/31/2020
Ariana H. VERIFIED CUSTOMER
I get the same sensor problem and every time I bring it in, the team says it is fine. I come back every month and every oil change to get it looked at and nothing is fixed.
1/30/2020
Caleb C. VERIFIED CUSTOMER
Dwain Ang Floyd are the absolute best!!!
1/30/2020
Amanda N. VERIFIED CUSTOMER
Ryan M. and the staff at your service center are amazing. Great customer service and they always go above and beyond.
1/29/2020
Jerry S. VERIFIED CUSTOMER
Shawna was very efficient and personable. When the mechanic needed to explain something, she took me to the work area and stayed with me until he had shown me.
1/28/2020
Kayla W. VERIFIED CUSTOMER
very helpful very kind
1/28/2020
Dawn D. VERIFIED CUSTOMER
She was sweet, and got the job done! Thank you!!!
1/26/2020
Pam S. VERIFIED CUSTOMER
Dwain was very nice and personable. Presented himself very professionally.
1/26/2020
Scott P. VERIFIED CUSTOMER
I can always count on Dwain for excellent service.
1/26/2020
Debra B. VERIFIED CUSTOMER
Appreciate the ability to have a rental car available.
Service completed quicker than expected.
Duane makes sure that the needed maintenance is recommended; which
I did not know about.
Thank you!
1/25/2020
Levi T. VERIFIED CUSTOMER
They were rude and very condescending. I had an appointment scheduled at one, I understand some times things run behind schedule however no one told me they were not running on time and I ended up waiting three hours before they even looked at my car. They eventually got to my car and the mechanic didn’t even talk to me face to face. He called my phone. Overall it was very impersonal, unpleasant and I won’t be coming back. I will be looking to servicing my car elsewhere.
1/25/2020
Randall Z. VERIFIED CUSTOMER
Very good service and follow up!
1/25/2020
Teresa R. VERIFIED CUSTOMER
Dwayne always does a great job. We will be buying a new vehicle in the next 6-8 months and Dwayne and the service we always receive are what have us strongly considering another Honda
1/25/2020
Jennifer G. VERIFIED CUSTOMER
They found and removed the mouse nest in my blower. Happy it’s gone.
1/25/2020
Jeanne B. VERIFIED CUSTOMER
Please learn to talk to your female customers without talking down to them. Explain the reason WHY something is necessary for your vehicle.
1/24/2020
Kris V. VERIFIED CUSTOMER
Great service!
1/23/2020
Randy D. VERIFIED CUSTOMER
Cory was very professional and contacted me when there were changes to my appointment. Get service in and out of Serra Honda.
1/23/2020
William W. VERIFIED CUSTOMER
I had a problem with my battery and Dwain got me in immediately. He made sure there was a thorough check of everything that could draw on the battery before he released the car to me. I am very thankful for is thoroughness. As always, thanks again Dwain !