Randy is great! I really value his expertise when discussing recommendations for servicing my cars.
9/15/2019
Janell M. VERIFIED CUSTOMER
Randy went above and beyond anything we would ever expected. He deserves a HUGE raise!
9/13/2019
Russell B. VERIFIED CUSTOMER
All issues corrected. Thanks for your concerted efforts to correct the vibration problem on my Pilot.
9/13/2019
Cara K. VERIFIED CUSTOMER
Very happy with Dwain. He is a great service representative. Honest and professional.
9/12/2019
Fred R. VERIFIED CUSTOMER
Dwain assured me that only necessary repairs would take place. He explained the repair completely to my satisfaction before the work began.
9/12/2019
Chad J. VERIFIED CUSTOMER
Shawna is by far the best service advisor you have working at Serra Honda. You can tell that she cares about her customers and I appreciate when I know my needs are being taken care of.
9/12/2019
Cynthia P. VERIFIED CUSTOMER
Dwain is the BEST and is truly the reason I get all repairs and oil changes done at Serra. He is excellent with all communication and scheduling, and is always cheerful and kind. He is an excellent ambassador for your company!
9/11/2019
Adam M. VERIFIED CUSTOMER
Dwain was great to work with. He handled all of my concerns promptly and communicated updates to me regularly throughout the process. His help was greatly appreciated!
9/11/2019
Timothy F. VERIFIED CUSTOMER
Very nice job.
9/11/2019
Randy R. VERIFIED CUSTOMER
Thank you!!
9/10/2019
Kathy B. VERIFIED CUSTOMER
Every person was very quick to help and qeee very pleasant
9/9/2019
Judith E. VERIFIED CUSTOMER
Everything was fine. Thank you!
9/6/2019
Erica K. VERIFIED CUSTOMER
Great service, Dwain is very kind and helpful, and timing was fantastic.
9/6/2019
Kathy H. VERIFIED CUSTOMER
Even cleaned my wipers when I told him I didn’t think they were doing avoid job
9/6/2019
Daniel B. VERIFIED CUSTOMER
We were given the benefit of the doubt and the job was done at no charge to us. Thank you very much Shawna and Xavier. Dan and Carol Boot
9/6/2019
Jeremy W. VERIFIED CUSTOMER
Work was completed quickly and additional repairs were spelled out. I always go to Serra Honda Grandville for quality work.
9/6/2019
Carrole B. VERIFIED CUSTOMER
Everything went great! I just stopped by to make an appointment to take care of a recall issue from Honda, and Dwain mentioned that if I had a few minutes he would have someone take care of the recall issue that afternoon and I would’t have to find time to come back. Such great service! ???? to Dwain and Serra Honda.
Carrole B
9/6/2019
Eileen V. VERIFIED CUSTOMER
Dwain is the absolute best—accommodating, helpful and informed. My advice? Take care of him!!