Had a battery problem. Went to dealership with no appointment. Back on the road in just over an hour. Great service.
8/16/2019
Loralee N. VERIFIED CUSTOMER
My car was finished sooner than expected and I am always assured of quality work! I have enjoyed my relationship with Rivertown/ Serra Honda for over 10 years and never hesitate to recommend it to anyone!!
Thanks for continued excellence!!
8/16/2019
Sarah L. VERIFIED CUSTOMER
Travis is amazing and went above and beyond our expectations to help us with our car
8/16/2019
Joel M. VERIFIED CUSTOMER
So pleased with the prompt attention at this location; I was seen the same day I called. I tried and failed to secure an appointment with the dealership that I purchased the vehicle from; I wouldn’t have gotten it in for over a week. Serra was extremely courteous and honest. I will be using Serra Honda in Grandville in the future.
8/16/2019
Sarah H. VERIFIED CUSTOMER
From the moment I walked in Shawna put my mind at ease about my service. She was very personable and was able to answer the questions that I had. I will be returning for future purchases and services and also sharing my great experience to others!
8/16/2019
Denis Y. VERIFIED CUSTOMER
Randy, was very quick and responsive to my service needs.
8/16/2019
Douglas R. VERIFIED CUSTOMER
Danielle was so great because she was accommodating to our crazy schedule!
8/16/2019
Kelly P. VERIFIED CUSTOMER
Randy seemed genuinely concerned about my satisfaction, and he provided excellent service
8/15/2019
Charles B. VERIFIED CUSTOMER
Danielle has been great to work with on my ongoing navigation system problem. However, it has been over six weeks of waiting for the repairs to commence.
8/14/2019
Michelle E. VERIFIED CUSTOMER
shawna did a great job and notified me right away with the details of the repair and she also change my address and last name that was suppose to be changed several times ago when I had work done but it never got changed so I appreciated that she got that all worked out.
8/13/2019
Kathy K. VERIFIED CUSTOMER
Dwain is Amazing!
8/12/2019
William V. VERIFIED CUSTOMER
He was great
8/11/2019
Kristine K. VERIFIED CUSTOMER
We did not appreciate showing up for the appointment and being told that we were not on the schedule. That does not inspire confidence
8/10/2019
David B. VERIFIED CUSTOMER
Great service
8/10/2019
Nathan B. VERIFIED CUSTOMER
Dwain always takes care of me. Today I didn't even have an appointment, but my 2004 Honda Pilot (one owner) had electrical issues and when I made it in they correctly diagnosed needing a new alternator. Dwain and service team got it installed and got me back on the road in time to make a movie I had already purchased tickets for me and my two kids to enjoy. A very satisfied client! Thanks again, Dwain! ~Nb
8/9/2019
Kathy S. VERIFIED CUSTOMER
Just awesome as always!
8/9/2019
Joel I. VERIFIED CUSTOMER
Cody is great! Thanks for the help!
8/8/2019
Paul B. VERIFIED CUSTOMER
Dwain was terrific. He explained everything and was great in general.
8/8/2019
John H. VERIFIED CUSTOMER
Randy was thorough and the work was done very well.
8/7/2019
Barton D. VERIFIED CUSTOMER
The team went above and beyond to get my car fixed and back on the road quickly!
Kudos to everyone!